Note: The job is a remote job and is open to candidates in USA. Lenovo is a global technology company delivering devices, infrastructure, software, solutions, and services. The SMB Sales Engineer Manager leads, develops, and scales a high-performing sales engineering team supporting SMB sales, channel partners, and customers. The role oversees technical pre-sales execution, partner engagement, solution design, and business growth initiatives.
Responsibilities
- Recruit, develop, and retain a high-performing team of SMB Sales Engineers
- Establish performance expectations, development plans, and coaching programs
- Foster a culture of accountability, technical excellence, collaboration, and continuous learning
- Conduct regular performance reviews, talent assessments, and career planning discussions
- Develop future technical leaders and establish a scalable sales engineering operating model
- Build and maintain strong executive and working relationships with Lenovo channel partners, distributors, and strategic solution providers
- Serve as the technical leadership point of contact for key partner engagements and growth initiatives
- Support channel sales teams in developing technical strategies that increase Lenovo share and solution adoption
- Participate in partner business reviews, enablement sessions, partner events, and customer engagements
- Collaborate with channel leadership to identify growth opportunities and remove technical barriers to execution
- Drive partner confidence in Lenovo's PC, Infrastructure, and Services portfolio through consistent technical engagement and enablement
- Establish the Sales Engineering team as a trusted technical resource within Lenovo's partner ecosystem
- Ensure consistent delivery of high-quality technical support across the sales cycle
- Provide guidance and oversight on solution design, configuration, pricing, and validation
- Assist the team in navigating complex opportunities and strategic customer engagements
- Act as an escalation point for technical challenges involving customers, Client Managers, or channel partners
- Drive technical best practices and standardization across the organization
- Partner closely with SMB Sales Leadership, Channel Sales Leadership, and Client Managers to align resources with business priorities
- Influence pipeline growth through effective technical engagement and opportunity support
- Develop processes that improve technical coverage, responsiveness, and scalability
- Measure and improve team performance through business and operational metrics
- Support strategic initiatives focused on revenue growth, profitability, and customer acquisition
Skills
- 5+ years of experience in technical pre-sales, sales engineering, solution architecture, or consultative technology sales
- 2+ years of leadership experience managing technical or pre-sales teams
- Experience supporting SMB, Mid-Market, Commercial, or Channel-focused sales organizations
- Demonstrated success working with channel partners, distributors, resellers, or indirect sales models
- Bachelor's degree or equivalent relevant experience
- Proven experience leading technical pre-sales organizations in a high-volume sales environment
- Strong understanding of the channel ecosystem and partner-led sales motions
- Deep knowledge of PC, Infrastructure, Storage, and Hybrid IT solutions
- Experience collaborating with distributors, VARs, MSPs, CSPs, and other channel partners
- Strong business acumen with the ability to align technical investments to revenue growth
- Exceptional relationship-building, communication, and executive presentation skills
- Experience building scalable processes, operating models, and enablement programs
- Demonstrated ability to influence stakeholders across a matrixed global organization
Company Overview
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