Note: The job is a remote job and is open to candidates in USA. Relay is a cross-chain payments protocol providing bridging, swaps, and transactions across blockchain networks. The Liquidity Operations Engineer will own day-to-day liquidity health, execute and verify operational actions, respond to incidents and market risks, and build monitoring, automation, and procedures to support reliable, efficient, and controlled liquidity operations.
Responsibilities
- Monitor current and target balances across every supported asset, chain, wallet, CEX, bridge, and in-flight rebalance
- Execute and verify approved rebalances, transfers, configuration changes, provider disablements, and other time-sensitive liquidity actions
- Reconcile what actually happened against what should have happened across balances, transfers, rebalances, fees, P&L, and system state; identify gaps and drive them to resolution
- Schedule recurring liquidity activities, participate in the follow-the-sun on-call rotation, and maintain clear operator handoffs, action logs, and ownership across coverage windows
- Apply the allocations, risk limits, validation steps, approval requirements, and escalation paths set by the Head of Liquidity and the team's governance framework to every material action
- Investigate balance gaps, stuck funds, stale configuration, pricing anomalies, venue failures, and other liquidity incidents; stabilize the system and drive the issue to resolution
- Handle ad hoc market-risk situations such as volatility spikes, depegs, price dislocations, venue disruptions, unusual flows, or sudden liquidity loss by assessing exposure and executing or escalating the approved response
- Coordinate directly with bridge, exchange, chain, and integrator teams when external support or recovery action is required
- Monitor news, provider channels, documentation, fee schedules, asset changes, deprecations, and shutdowns using data feeds and automated agents
- Turn incidents and external changes into clear operational actions, configuration updates, risk reviews, post-incident improvements, or scoped tickets
- Build and maintain Grafana and Datadog dashboards for current versus target balances, in-flight activity, execution health, costs, and material exceptions
- Design actionable alerts and Slack updates that help the team detect problems before clients do and understand what response is required
- Build safe automation for recurring checks and operational workflows using validation, dry-run modes, approval gates, audit trails, and rollback paths
- Create and improve runbooks, SOPs, permission guides, checklists, incident playbooks, and decision trees
- Use observed flows, execution results, failure modes, and rebalance history to improve target balances, alert thresholds, and operating policies
- Work with the Head of Liquidity and Quantitative Developer to measure route performance, rebalance timing and cost, price impact, and the operational effects of allocation, pricing, or hedge decisions
- Work with Engineering to turn recurring manual interventions and failure modes into reliable product and platform improvements
- Help prepare new assets, chains, venues, and client requirements for production with explicit monitoring, controls, and operating procedures
- Keep customer outcomes visible: ensure liquidity is available where needed and operational decisions support reliable, competitively priced execution
Skills
- You're excited about crypto and capital markets, and comfortable using AI agents to increase your coverage while independently validating their output
- 1-3+ years of practical experience in liquidity operations, trading operations, treasury, market operations, crypto operations, or an equivalent environment
- Working knowledge of capital markets and operational risk, including liquidity, order books, execution, fees, slippage, exposures, and controls
- Experience performing or supporting time-sensitive operational work and carefully verifying the result
- Ability to query data, read logs, work with APIs, and build or modify dashboards, alerts, and small automations
- Experience using, writing, or improving runbooks, incident procedures, checklists, reconciliations, or other operational controls
- Strong judgment, written communication, and ability to operate autonomously within a defined risk framework
- We're looking for candidates who are currently located in or can work full-time in the US West Coast (Pacific Standard Time) timezone
- Crypto or blockchain industry experience, particularly with chains, bridges, CEXs, stablecoins, wallets, custody, or cross-chain settlement
- Familiarity with Grafana, Datadog, SQL, Python, TypeScript, and reconciliation or alerting systems
- Experience with rebalancing, treasury movements, position monitoring, P&L, or risk limits
- On-call, incident-command, provider-escalation, or high-severity production-support experience
- Track record converting manual operational processes into safe, monitored, and auditable automation
Benefits
- Equity package
- Comprehensive health benefits
- Unlimited PTO policy with encouraged minimum
- Remote-first culture with emphasis on collaboration, communication, and flexibility
Company Overview