Note: The job is a remote job and is open to candidates in USA. Incora is a leading supply chain solutions business in the aerospace industry, and they are seeking a Senior Strategic Program Manager. This role is accountable for ensuring that all customer programs are performed consistently while maintaining Incora’s reputation for excellence in customer service and quality.
Responsibilities
- Manage and administer implementations and transition of the organization’s major contract customers, in support of policies, goals and objectives established by company executive management
- Direct the contract management with responsibility for growth strategies, P&L, customer service levels and robust revenue & margin growth plans
- Accountability and proactiveness to maintain and improve the efficiency and effectiveness of the Contract and its key processes
- Work closely with the Sales Functions to develop bid strategies for new & renewals of contracted business
- Contribute to Annual Operating Process; and provide accurate business forecasts on a regular basis
- Identify and implement process improvements to existing and new contracts
- Leading by example and enabling an environment where all employees can contribute to the best of their abilities
- Support the environment for growth and progression for the people within the team
- Negotiate renewals of customer contract agreements using Best Practice Terms & Conditions for Incora
- Closely monitoring sales, margin, costs, and inventory levels to meet or exceed budget ensuring accounts remain profitable
- Ensure longevity of a partnership culture in all Incora’s contracted customers
- Responsible for the maintenance of the contract for the life of the contract. This element of the role will involve seamless communication to the functions of Planning and Procurement to ensure continuity of the supply of parts
- To be responsible for developing key performance indicators for Contract Compliance, both externally with the Customer and internally for Financial Performance
- Manage, support and mentor the team, providing effective & timely performance evaluations, conduct reviews and facilitate additional training and/or mentoring as appropriate
- Ability to travel, as necessary, between customers’ sites
- Strong working knowledge of Microsoft Office (Excel, Word, PowerPoint) is essential, alongside experience using Copilot or other AI tools to enhance productivity
Skills
- Bachelor's degree or 2-5 years related experience and training or equivalent combinations of education and experience, which may include sales, distribution and inventory management
- Ability to travel, as necessary, between customers' sites
- Strong working knowledge of Microsoft Office (Excel, Word, PowerPoint) is essential, alongside experience using Copilot or other AI tools to enhance productivity
Benefits
- An exciting package that includes a great salary and benefits you would expect from a growing ambitious company, a chance to work in a first-class brand-new environment but most importantly we will offer you the chance to become part of our Incora story.
- We want you to share in the success of Incora, so every employee is eligible for one of our incentive's programs.
- Incora offers 8 Paid Holidays with 2 additional Floating Holidays for all Full-Time employees.
- Full-Time Exempt employees are part of Incora’s FlexTime policy, as well as 80 hours of Exempt Sick time.
- Family friendly policies such as 2 weeks paid parental leave.
- We believe every little help by offering a generous discount portal only available to Incora employees vis Perkspot.
- Employers paid Group Life Insurance at 1x salary, STD, and LTD.
- Incora offers a 401K plan with company match.
Company Overview
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