Note: The job is a remote job and is open to candidates in USA. CDW is a technology solutions provider that helps organizations achieve business outcomes through technology. The Physical Security Senior Solution Architect is a field-based technical pre-sales expert who designs physical security solutions, provides consultative guidance, supports sales strategies, and develops customer and partner relationships. The role also scopes services, conducts assessments and training, and mentors other Solution Architects.
Responsibilities
- Design technical solutions using standard approaches (including site walks/assessment), considering the customer’s infrastructure limitations/opportunities and presenting solution recommendations to client
- Develop appropriate assessment and service solutions for CDW customers, including advisory/architecture, deployment, integration & optimizations, technology health checks, deployment services, advisory services, and support and maintenance services
- Collaborate with customers, delivery teams, and internal sales to offer consultative guidance, plan sales strategy, and author Proposals and Statements of Work (SOWs)
- Analyze technical and competitive considerations, defining actions to meet customer requirements in the sales cycle and deliver enhanced business outcomes beyond initial expectations
- Maintain strategic relationships with customers, internal sales, and delivery leadership, acting as a trusted advisor to drive business growth
- Maintain relationships with key strategic partners and maintain at least 3 partner technical certifications
- Own assigned territory by establishing cadence with vendors, partners, and customers and supporting sales strategy planning
- Act as a subject matter expert across multiple product families and solutions
- Uses the CDW Physical Security team’s standard tools, templates, resources, and processes for maximum efficiency, productivity, consistency, and high-quality execution
- Drive sales outreach initiatives, technical enablement projects, and mentoring for other Solution Architects
- Conducts physical security technology/solutions training for CDW audiences (e.g., Sales, Other Solution Architects), using practice-developed material
- Develop content to effectively train coworkers and deliver knowledge sharing sessions
Skills
- Bachelor's degree and 5+ years of experience in technical, pre-sales, or post-sale delivery role OR 9+ years of experience in a technical, pre-sales, or post-sale delivery role
- Motivated, self-starting, and able to independently perform high-quality work with minimal guidance
- Strong industry knowledge and domain expertise across architecture, products, technologies, and solutions, specifically video surveillance, electronic access control, intrusion alarms, video AI/analytics, and related technologies
- Ability to collaborate across cross-functional teams, lead technical discussions, and influence decision-making
- Strong customer-focused mindset with excellent communication and presentation skills
- Ability to design and communicate comprehensive solutions that address customer requirements and business challenges
- Strong problem-solving skills with the ability to analyze complex technical environments and deliver solutions
- Demonstrated ability to mentor and guide junior team members
- Willingness to travel up to 25% as needed
Benefits
- Remote work arrangement
- Annual bonus target of 25% subject to terms and conditions of plan
Company Overview
Company H1B Sponsorship