Note: The job is a remote job and is open to candidates in USA. Counterpart Health is transforming healthcare and improving patient care with their innovative primary care tool, Counterpart Assistant. They are looking for an experienced Site Reliability and Infrastructure Engineer to support their technology infrastructure, develop automation tools, and collaborate with various teams to maintain a modern, scalable infrastructure platform.
Responsibilities
- Build systems for declarative application and infrastructure lifecycle management, including continuous deployment, continuous integration, Kubernetes cluster management, and service/workload inventory
- Prioritize and troubleshoot infrastructure issues, minimizing downtime and responding to alerts efficiently
- Contribute to setting the direction of the Site Reliability Engineering (SRE) team, ensuring goals align with Counterpart Health's company-wide objectives
- Foster a collaborative, high-performance culture that promotes motivation, innovation, and cross-disciplinary teamwork
- Streamline and automate infrastructure processes, including delivery pipelines and database changes
Skills
- 5+ years of programming experience and are proficient in at least one of the following languages: Python, Go, or Shell Scripting
- In-depth knowledge of containerization technologies and orchestration, such as Docker, Containerd, and Kubernetes, along with experience with CNCF-based technologies like Helm, gRPC, and Prometheus
- Experience with public cloud platforms such as Google Cloud Platform, Azure, or AWS
- Knowledgeable in networking fundamentals, including TCP/IP, UDP, firewalls, routing, DNS, and load balancing
- Experience with Linux system administration and a solid understanding of Linux design principles
- Understand key SRE concepts, such as monitoring, performance tuning, and automation
- Can work autonomously with limited guidance, proactively identifying and solving problems
- Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and adapt to new challenges and evolving technologies
Benefits
- Equity opportunities
- Performance-based bonus program
- 401k matching
- Regular compensation reviews to recognize and reward exceptional contributions
- Comprehensive medical, dental, and vision coverage
- No-Meeting Fridays
- Monthly company holidays
- Access to mental health resources
- A generous flexible time-off policy
- Remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location
- Learning programs, mentorship, professional development funding, and regular performance feedback and reviews
- Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
- Reimbursement for office setup expenses
- Monthly cell phone & internet stipend
- Paid parental leave for all new parents
- Remote-first culture, enabling collaboration with global teams
- Generous flexible time-off policy
Company Overview