Note: The job is a remote job and is open to candidates in USA. Counterpart Health is transforming healthcare through its AI-enabled primary care tool, Counterpart Assistant, which supports physicians in improving patient care and managing chronic conditions. The Senior Site Reliability Engineer will improve and maintain scalable infrastructure, automate operational processes, troubleshoot issues, and collaborate across engineering and technology teams to support domestic and international workloads.
Responsibilities
- Build systems for declarative application and infrastructure lifecycle management, including continuous deployment, continuous integration, Kubernetes cluster management, and service/workload inventory
- Prioritize and troubleshoot infrastructure issues, minimizing downtime and responding to alerts efficiently
- Contribute to setting the direction of the Site Reliability Engineering (SRE) team, ensuring goals align with Counterpart Health’s company-wide objectives
- Foster a collaborative, high-performance culture that promotes motivation, innovation, and cross-disciplinary teamwork
- Streamline and automate infrastructure processes, including delivery pipelines and database changes
Skills
- You have 5+ years of programming experience and are proficient in at least one of the following languages: Python, Go, or Shell Scripting
- You have in-depth knowledge of containerization technologies and orchestration, such as Docker, Containerd, and Kubernetes, along with experience with CNCF-based technologies like Helm, gRPC, and Prometheus
- You have experience with public cloud platforms such as GCP, Azure, or AWS
- You are knowledgeable in networking fundamentals, including TCP/IP, UDP, firewalls, routing, DNS, and load balancing
- You have experience with Linux system administration and a solid understanding of Linux design principles
- You understand key SRE concepts, such as monitoring, performance tuning, and automation
- You can work autonomously with limited guidance, proactively identifying and solving problems
- You have excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and adapt to new challenges and evolving technologies
Benefits
- Equity opportunities
- Performance-based bonus program
- 401k matching
- Comprehensive medical, dental, and vision coverage
- No-Meeting Fridays
- Monthly company holidays
- Access to mental health resources
- Generous flexible time-off policy
- Remote-first culture that supports collaboration and flexibility, allowing team members to thrive from any location
- Learning programs
- Mentorship
- Professional development funding
- Regular performance feedback and reviews
- Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
- Reimbursement for office setup expenses
- Monthly cell phone & internet stipend
- Remote-first culture, enabling collaboration with global teams
- Paid parental leave for all new parents
Company Overview
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