Note: The job is a remote job and is open to candidates in USA. Datavant is a healthcare data collaboration platform that makes health data secure, accessible, and actionable. The Senior Salesforce Administrator will strategically administer, govern, optimize, and integrate multiple Salesforce environments while leading release management, data governance, compliance, reporting, and cross-functional platform initiatives.
Responsibilities
- Own administration and governance of multiple Salesforce instances, ensuring consistency, scalability, and alignment with business objectives
- Establish and enforce best practices for configuration, security, and data management across environments
- Manage user and license provisioning at scale, including roles, profiles, permission sets, and access models
- Lead advanced configuration of Salesforce, including custom objects, fields, flows, validation rules, and page layouts
- Design scalable solutions using declarative tools, and partner with developers on complex enhancements requiring Apex, integrations, or custom UI
- Continuously evaluate and optimize system performance, usability, and automation
- Own and manage integrations between Salesforce and internal/external systems across multiple environments
- Ensure seamless data flow, system reliability, and alignment with enterprise architecture standards
- Partner with engineering and third-party vendors on integration design, implementation, and troubleshooting
- Oversee enterprise data governance, including data quality, deduplication, cleansing, and migration strategies
- Implement and monitor data standards across multiple instances to ensure accuracy and consistency
- Develop and maintain complex reports and executive dashboards across business units
- Partner with stakeholders to translate business metrics into actionable Salesforce reporting and analytics
- Own change management processes, including deployment strategies (change sets, DevOps tools), release cycles, and environment coordination
- Ensure proper testing, documentation, and communication for all system changes
- Act as a strategic partner to business leaders to gather requirements, prioritize initiatives, and align Salesforce capabilities with business goals
- Lead or support cross-functional initiatives, including integrations and system enhancements, functioning as a project manager when needed
- Oversee tiered support processes, ensuring timely resolution of tickets and escalations
- Drive user adoption through training programs, documentation, and enablement strategies
- Monitor usage trends and proactively identify opportunities to improve adoption and productivity
- Ensure Salesforce environments meet compliance, security, and audit requirements
- Track and manage compliance-related tasks, including access reviews and data handling practices
- Perform additional duties as assigned in support of organizational priorities
Skills
- 5+ years of Salesforce administration experience, with demonstrated ownership of multiple Salesforce instances or complex environments
- Proven experience leading Salesforce optimization initiatives and large-scale system improvements
- Salesforce Administrator Certification required
- Deep knowledge of Salesforce platform capabilities, architecture, and best practices
- Extensive experience with declarative automation tools (Flows, validation rules, etc.)
- Strong experience with integrations using APIs, middleware, and third-party tools (e.g., Mulesoft, Zapier, etc.)
- Strong analytical skills with the ability to translate complex business needs into scalable technical solutions
- Demonstrated ability to manage multiple priorities, systems, and stakeholders simultaneously
- Excellent project management skills, including planning, prioritization, and execution
- Exceptional communication skills, with the ability to influence both technical and non- technical stakeholders
- Proven problem-solving abilities with a proactive, solutions-oriented mindset
- This job is not eligible for employment sponsorship
- BA/BS in Computer Science, Information Systems, Business Administration, or related field preferred
- Experience supporting or deploying Salesforce Chatbot solutions and leveraging Einstein AI capabilities preferred
- Advanced certifications preferred (e.g., Advanced Administrator, Platform App Builder, or other relevant certifications)
- Experience with release management and DevOps tools is highly preferred
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