Note: The job is a remote job and is open to candidates in USA. Dexian provides Talent + Technology solutions and staffing services. The Senior Sales Operations Analyst will identify sales growth opportunities, manage forecasting and pipeline operations, support CRM and sales technology strategy, and provide data-driven insights to sales leadership. The role also contributes to go-to-market planning, sales compensation, reporting cadence, and cross-functional process improvement.
Responsibilities
- Work with multiple data sources to highlight key accounts for sales follow up
- Analyse business needs, provide data, supporting internal and external sales teams
- Assist in the maintenance of customer and master data, including account attributes
- Participate actively in building and fostering a team approach across operational functions
- Simplified data summaries for distribution, defining daily, weekly and monthly follow up on pipeline
- Record daily allocation of accounts to sales team, activity associated and overall outcome of support structure
- Measure success of activity and impact to base growth
- Forecasting & pipeline management — Own the forecasting process and cadence, pipeline health and hygiene, and the analytics that give leadership an accurate view of the business
- Planning, territories & quotas — Lead annual and in-year go-to-market planning, including territory design, account segmentation, capacity modeling, and quota setting
- Sales compensation & incentives — Partner with Finance and HR to design, administer, and govern incentive compensation plans that motivate the right behaviors
- Systems, data & tooling — Own the CRM (e.g., Salesforce) strategy and the broader sales tech stack, ensuring clean data, effective automation, and a productive seller experience
- Operating rhythm & insights — Run the QBR, forecast call, and reporting cadence; turn data into the insights leadership needs to make decisions
- Lead the end-to-end forecasting and pipeline management process, delivering an accurate, defensible view of the business to senior leadership
- Own annual go-to-market planning: territory and account segmentation, headcount and capacity modeling, quota allocation, and coverage design
- Partner with Finance and HR to design and administer sales incentive compensation plans, including plan governance, dispute resolution, and payout accuracy
- Set the CRM and sales technology strategy; oversee data quality, process automation, and adoption across the sales organization
- Establish and run the sales operating cadence — forecast calls, pipeline reviews, QBRs — and the reporting and dashboards that support it
- Define and track the KPIs that measure sales performance, productivity, and the health of the funnel
- Build, lead, coach, and develop a high-performing sales operations team, including managers and individual contributors
- Serve as a strategic thought partner to sales leadership, surfacing risks and opportunities and recommending data-backed actions
- Drive continuous improvement of sales processes, policies, and tools, reducing friction and increasing seller selling time
- Partner cross-functionally with Marketing, Enablement, Product, and Finance to align on GTM strategy and execution
Skills
- Strong MS Excel and PowerPoint skills
- Proven ability to communicate to Senior Leaders
- Detail oriented with the ability to consistently produce a high level of accuracy
- Affinity with sales processes, sales tools and Salesforce.com
- Understands or can quickly grasp and communicate the relationship between processes and systems
- Demonstrate sound judgment and common sense
- Ability to adapt quickly and effectively to changing environments and initiatives
Benefits
- Remote – Hybrid once a while
Company Overview