Note: The job is a remote job and is open to candidates in USA. Gallagher is a company that collaborates across teams to design innovative solutions for clients. The Account Manager role is responsible for day-to-day account management of routine to moderately complex client accounts, focusing on retention goals and expanding client relationships while addressing risk and capital management needs.
Responsibilities
- Account management as primary responsibility. Has retention goals
- Responsible for the day-to-day account management for routine/moderately complex client accounts
- Manages an assigned book of business and builds, expands, and solidifies relationships with existing clients
- Leads appropriate resources to address the client's risk/capital management needs
- Secures existing business and drives the sale of additional services and coverage levels
- Cultivates relationships with the most senior buyer in the client organization as well as with day-to-day client representatives and buyers
- Has retention goals for assigned group of accounts
- May coordinate the work of administrative support and customer service
- May provide support to an Account Executive and/or a Broker Producer
Skills
- Bachelor's degree and 3 or more years client coordination and/or claims management experience, OR High School degree with 8 or more years client coordination and/or claims management experience
- License required
- Able and willing to travel approximately 25% of the time
- Excellent verbal and written communication skills
- Able to quickly determine critical issues
Benefits
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
Company Overview