Note: The job is a remote job and is open to candidates in USA. ofi North America is a global leader in food and beverage ingredients, providing cocoa, coffee, dairy, nuts, and spices to food and beverage manufacturers. The Senior Sales Manager will develop and execute global account strategies, manage executive-level customer relationships, deliver profitable growth, and lead complex commercial negotiations. The role will also coordinate cross-functional teams, analyze financial and market insights, and mentor sales team members.
Responsibilities
- Lead the development and execution of strategic global account plans for assigned key customers and priority prospects, with a focus on profitable revenue growth, margin expansion, risk management, and long-term partnership value
- Own and elevate senior-level customer relationships across regional and global stakeholder groups, identifying enterprise opportunities and positioning solutions that align with customer priorities and ofi’s strategic objectives
- Achieve or exceed annual sales, margin, volume, and growth targets through disciplined pipeline management, account planning, financial analysis, and commercial execution
- Partner with global and regional cross-functional teams across ofi, including operations, supply chain, product management, finance, sustainability, and customer service, to deliver against account strategies and resolve complex business issues
- Develop account forecasts, profitability analyses, business reviews, and strategic updates for leadership and key stakeholders, using data and financial insights to inform decision-making and drive accountability
- Lead commercial negotiations, contract discussions, pricing strategies, and value-based customer proposals to support sustainable growth and protect business value
- Influence and align global stakeholders, including customer leadership, internal commercial teams, supply chain partners, and functional leaders, to ensure coordinated execution across markets and regions
- Mentor less experienced team members, share market and customer insights, and contribute to broader sales capability building across the organization
- Perform other duties as assigned
Skills
- Bachelor's degree is required, with preferred majors in Business, Management, Marketing, or related studies
- Eight (8)+ years of progressive sales, business development, key account management, or commercial leadership experience is required
- Demonstrated success managing strategic customer relationships, leading complex negotiations, and delivering profitable growth is required
- Advanced business and financial acumen with the ability to analyze sales performance, margin drivers, pricing dynamics, market trends, and customer insights to shape commercial strategy is required
- Excellent interpersonal, verbal, and written communication skills, including the ability to influence senior stakeholders internally and externally, are required
- Ability to build trusted relationships across all levels, both internal and external, is required
- Strong self-initiative with an ability to operate independently and lead within a complex, matrixed organization is required
- High proficiency in Microsoft Office applications including PowerPoint, Excel, Word, Teams and Outlook is required
- Ability to work occasional weekends and evenings for travel or fulfillment of position responsibilities
- State issued driver's license and clean driving record is required
- Willingness and ability to travel a minimum of 20% of the time is required
- For remote employees, commitment to spend at least five days per month in the assigned office, in addition to regular travel obligations
- Experience in food ingredients, food manufacturing, or food service industry is strongly preferred
- Experience managing global or multinational customer relationships and influencing stakeholders across multiple regions, functions, and levels of seniority is strongly preferred
Benefits
- Eligible for a discretionary performance-based bonus as provided by the plan terms and governing documents
- Employees (and their eligible dependents) covered through affordable access to healthcare, protection, and saving for the future
- Events, resources and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for employees and their families
- Remote work available in AL, AZ, CA, CT, GA, IL, NV, NJ, NM, NY, NC, OR, RI, and TX; remote employees must spend at least five days per month in the assigned office, in addition to regular travel obligations
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