Note: The job is a remote job and is open to candidates in USA. Velera is a payments credit union service organization and integrated fintech solutions provider serving financial institutions throughout North America. The Senior Risk Prevention Analyst provides overnight fraud monitoring, risk analytics, fraud strategy development, client support, escalation resolution, and risk mitigation recommendations using fraud tools, machine learning, and advanced analytics.
Responsibilities
- Develop fraud strategies using transaction data, machine learning, and analytics to reduce losses and maintain customer experience
- Manage and optimize fraud strategies, balancing risk control with customer experience
- Coordinate Risk Analytics tasks, projects, SLAs, turnaround times, and output quality
- Resolve complex service escalations from calls and internal partners
- Monitor client fraud trends and recommend procedure improvements to maintain efficiency
- Serve as a fraud subject matter expert for incidents, investigations, and client presentations
- Apply advanced analytics to solve business problems impacting current or future strategy
- Maintain productive relationships with internal stakeholders and external vendors
- Create BI reporting for senior leadership, boards, and examiners
- Partner with assigned clients to support effective fraud mitigation through calls and emails
- Use business, analytical, and technical expertise to shape cross-functional solution strategies
- Present recommendations clearly to colleagues, peer reviewers, and mid-to-upper-level management
- Use visualizations to clarify analytical findings for nontechnical audiences
- Monitor department workflow to ensure time-sensitive work meets standards
- Advise internal contacts on sensitive issues, client procedures, and product enhancements
- Manage process documentation and communications with internal and external parties
- Identify quality data sources to answer business questions and support testing or exploratory analysis
- Integrate, transform, and cleanse data from multiple sources
- Consult clients and staff on fraud prevention, write rules, build custom solutions, and monitor assigned client groups
- Identify fraud-related risk exposure and determine needed mitigation measures
- Monitor portfolio performance, identify trends, conduct root-cause analysis, and develop data-driven fraud defenses
- Collaborate with internal teams as a client advocate for fraud and risk initiatives
- Report identified risks to the appropriate team or management
- Manage, monitor, and report work-area risks, including Information Security risks
- Perform other duties as assigned
Skills
- Bachelor's degree in Business, Statistics, Mathematics, Computer Science, Engineering, Economics, or a related field, or an equivalent combination of education and experience required
- Seven (7) years within the financial services industry required
- Seven (7) years of professional experience in risk analytics, fraud mitigation, and/or fraud services required
- Experience with Fraud Detection Work Center (FDWC) and/or FDR systems required
- Deep experience working with fraud detection strategies, rules tuning, and fraud modeling
- Strong analytical and problem-solving skills
- Strong proficiency with SQL; ability to analyze large, complex datasets and derive actionable insights
- Strong understanding of fraud metrics, forecasting methods, and false positive/true fraud tradeoffs
- Excellent problem-solving skills with the ability to synthesize complex data into actionable insights
- Strong communication skills with the ability to communicate technical subject matter clearly and succinctly to team members and financial institutions
- Ability to work independently and make sound risk decisions during overnight hours while effectively managing escalations and time-sensitive fraud events
- Ability to work a fixed overnight schedule of Monday through Friday, 10:00 PM to 7:00 AM Eastern Time
- Experience with fraud orchestration and decisioning tools (e.g., DefenseEdge, Falcon, Advance Defense, Fraud Navigator) preferred
- Payments processing system knowledge preferred
- Project management experience preferred
Benefits
- Remote-first, flexible environment
- Medical with telemedicine
- Dental and Vision
- Basic and Optional Life Insurance
- Paid Time Off (PTO)
- Maternity, Parental, Family Care
- Community Volunteer Time Off
- 12 Paid Holidays
- Company Paid Disability Insurance
- 401k (with employer match)
- Health Savings Accounts (HSA) with company provided contributions
- Flexible Spending Accounts (FSA)
- Supplemental Insurance
- Mental Health and Well-being: Employee Assistance Program (EAP)
- Tuition Reimbursement
- Wellness program
Company Overview