Note: The job is a remote job and is open to candidates in USA. Digital.ai provides an AI-powered software delivery platform for enterprise organizations. The Enterprise Account Manager will own the commercial relationship with a portfolio of strategic customers, leading renewals, expansion, cross-selling, executive engagement, account planning, and forecasting.
Responsibilities
- Complete onboarding on the full Digital.ai portfolio and the platform story we take to market
- Meet the extended team supporting your accounts across sales engineering, customer success, renewals, product, and deal desk
- Begin account transitions, joining live customer calls alongside current owners
- Baseline each account: contract dates, entitlements, install base, open risks, and whitespace
- Full ownership of your named accounts as the single commercial point of contact
- Account plans in place covering stakeholder maps, renewal timelines, and qualified expansion opportunities
- An established executive cadence with key customers
- An accurate renewal and expansion forecast in Salesforce, maintained weekly
- Renewal and expansion targets delivered on your book
- Cross-sell progress in accounts that own a single product today
- Multi-threaded relationships in every top account, including the economic buyer
- A 12-month growth plan for each account, reviewed with sales leadership
Skills
- * 8+ years of enterprise software sales or strategic account management, carrying a quota that covers renewals and expansion
- * A track record of growing large, complex accounts, including seven-figure, multi-year agreements
- * Disciplined qualification. You run MEDDPICC or a comparable framework and apply it to expansion opportunities as rigorously as new business
- * Executive presence and the ability to build durable relationships from practitioner to C-level
- * Cross-functional orchestration. You lead the account team, coordinating sales engineering, customer success, product, services, deal desk, and legal against a shared plan
- * Strong negotiation skills across procurement and legal cycles on large renewals
- * Forecast discipline in Salesforce
- * Willingness to travel to customer sites as needed
- * Domain experience in DevOps, application security, continuous testing, or agile planning is a plus
Benefits
- Comprehensive health benefits options
- Unlimited access to continuous learning and professional development with TalentLMS
- Flexible working arrangements
- Opportunity to work with a diverse, globally distributed team
Company Overview
Company H1B Sponsorship