Note: The job is a remote job and is open to candidates in USA. ICF is a global advisory and technology services provider, and they are seeking a Senior Project Manager to coordinate agile teams supporting multiple DHS-focused applications utilizing the ServiceNow platform. The role involves leading sub-teams, advising clients on operational priorities, and ensuring the completion of high-quality deliverables while managing project risks and stakeholder communications.
Responsibilities
- Proficiency in Project Management experience in an Agile software development environment, owning the planning, execution, and completion of projects, ensuring alignment with scheduled milestones and budget constraints
- Experience conducting daily scrum stand-up meetings, facilitating Sprint planning meetings and coordinating Sprint reviews, retrospectives, and burn-down charts
- Define all project activities and milestones required to meet objectives and deliverables, to include sequencing tasks, estimating effort with project team members, determining the critical path, and leveling the project schedule
- Monitor program execution to identify obstacles/deviations from plan and takes corrective action as needed
- Conducts continuous risk assessment and management, including developing measures to reduce risk in program execution
- Works with stakeholders to develop metrics and creates reports for tracking metrics and program execution
- Manages the contract, including budgeting, resource allocation, and performance, including management of sub-contractor personnel
- Develops plans, assigns tasks, monitors performance, communicates progress, resolves conflicts, and escalates issues
- Experience with all aspects of configuration management planning including configuration identification, change control, configuration status accounting, configuration audits, configuration documentation
- Maintain detailed and up-to-date project documentation, including project plans, progress reports, and leadership briefings for key stakeholders
- Ensure all project deliverables adhere to established quality standards, regulatory guidelines, and agency policies
- Proactively identify, assess, and communicate potential risks associated with project development and execution
Skills
- 9+ years total experience in software development
- 6+ years of IT Project Management experience
- 1+ years' experience with JIRA or other requirements work tracking tools
- Current active Public Trust Clearance
- US Citizenship required
- Must reside in the United States and work must be performed in the United States
- 3+ years' experience managing distributed teams in support of geographically dispersed customers
- 3+ years' experience with Agile methodology
- 1+ years of experience managing ServiceNow projects
- Prior business analyst experience
- Project Management Institute (PMI) Project Management Professional (PMP) certification
- Certified Scrum Master (CSM) certification
- The ability to proactively communicate with federal clients and stakeholders in a fast-paced environment with a shifting landscape
- The ability to work closely with and explain technical concept/solutions to non-technical client stakeholders
- Active DHS or DoW Public Trust
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