Note: The job is a remote job and is open to candidates in USA. Panorama Education is a technology company building a platform that helps K-12 school systems understand student needs and take effective action. The Senior Engineering Manager, Platform will lead the platform engineering team responsible for shared services, core infrastructure, developer tooling, and operational standards, while partnering with product, security, AI platform, and operations teams to deliver a secure, scalable foundation.
Responsibilities
- Lead the team. Build and grow a team of senior and staff-level platform engineers. Set a high bar, give direct feedback, and hold people to clear expectations while keeping the team moving fast
- Guide technical direction. Partner with staff engineers on architecture and tradeoffs across infrastructure, shared services, and system design, including the infrastructure that AI-powered capabilities depend on. Keep the team on the highest-leverage work and unblock complex execution
- Own delivery and platform health. Ship platform initiatives reliably from planning through production. Define what platform health means and drive the work that gets there: performance, resiliency, cost efficiency, and operational maturity. Build strong on-call and incident practices with SRE, and triage reactive work without losing the strategic thread
- Support AI workloads. Partner with the AI platform and security teams so that AI-powered capabilities run on infrastructure that is observable, cost-aware, and secure. Bring the same operational standards to this work that you bring to everything else the platform carries. You'll also help the team engage with AI-assisted development itself, bringing real, thoughtful adoption of new tools and workflows
- Partner with product. Shape the roadmap with the Lead Product Manager and turn strategy into buildable plans. Bring engineer-identified pain points, system health signals, and technical risk into prioritization, and turn them into resourced, well-scoped work
- Lead across functions. Represent platform engineering across teams. Drive alignment on multi-team initiatives, and give leadership honest updates on progress, risk, and the reasoning behind technical investment
- Keep security at the forefront. Partner with security and legal, so platform capabilities support Panorama's security, privacy, and compliance obligations, with student data central to every decision
Skills
- 8+ years of software engineering experience, including 5+ years managing engineers, ideally on platform, infrastructure, or developer experience teams
- A track record of managing and growing senior and staff-level ICs, with a style rooted in clarity, trust, and example rather than formal authority
- Technical credibility: hands-on and credible enough to earn trust fast with senior and staff engineers, with the technical taste to know which corners are fine to cut and which would create real technical debt
- Proven success partnering with a product counterpart to deliver on a shared roadmap, and building alignment across engineering, security, and operations
- Delivery and scope discipline: ships reliably, defines completion criteria, and resists scope creep in technically driven environments
- Developer experience focus: improves developer productivity through CI/CD, internal tooling, and self-service infrastructure, and can tie that to shipping velocity, incident reduction, and retention
- Experience with security and compliance frameworks such as SOC 2 and FERPA, and a strong command of data protection and privacy practices
- Experience with monitoring and observability at scale
- Familiarity with the infrastructure demands of AI workloads, and sound judgment about how AI changes what a platform team needs to support and monitor. Experience helping engineering teams adopt AI-assisted tools and workflows in practice
- Hands-on AWS background strongly preferred
- Terraform and Kubernetes a significant plus
- Education: a degree in Computer Science, Engineering, or a related field is a plus
Benefits
- Annual bonuses or commission awards
- Equity awards
- Other region-specific health and welfare benefits
- 401K with an employer match
- Health, dental, vision, life insurance, and short-term and long-term disability coverage.
- Flexible spending account for health care and dependent care
- Wellness Reimbursement
- Work from Home Reimbursement
- Flexible vacation policy
- Parental leave program
- Company Issued Laptop
Company Overview
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