Note: The job is a remote job and is open to candidates in USA. GitLab is hiring a Senior Product Manager to own the product direction of its usage billing pipeline and support modernization of its monetization platform and infrastructure. The role focuses on enabling teams to launch billable capabilities, improving billing accuracy and reliability, and defining measures that inform pricing decisions.
Responsibilities
- Own the product direction for metering, aggregation, and rating in GitLab's usage billing pipeline, including the Zuora and CustomersDot integrations that turn usage into invoiced revenue
- Make onboarding a new credit-consuming capability a repeatable process rather than a bespoke project each time
- Partner with product teams on what to instrument, how to meter and price usage across GitLab.com, self-managed, and GitLab Dedicated, and what it takes to be billable on launch day. Stay ahead of their roadmaps so billing doesn't delay launches
- Prioritize pipeline scalability, performance, and reliability as consumption grows, balancing those investments against new capability enablement
- Own billing defect detection and remediation so errors surface before they reach a customer's invoice and billing outcomes remain auditable
- Support the Monetization Platform and Infrastructure team by framing problems, explaining the value of platform investments, and prioritizing them against operational risk
- Define and track measures of billing accuracy, pipeline reliability, cost to serve per capability, and time to monetize so teams can make informed pricing decisions
Skills
- Experience owning the product direction of consumption- or usage-based billing systems
- Experience with Zuora or a comparable billing and revenue platform, and an understanding of how product and finance systems interact
- Experience with prepaid, commitment, or credit-drawdown pricing models (balances, reservations, overage, expiration) and the edge cases they create in billing and revenue
- Experience launching new products or pricing models while coordinating across engineering, Finance, Legal, Compliance and go-to-market teams
- Ability to bring together teams you don't manage around work their launches depend on
- Experience defining problems for platform or backend teams whose users are often other teams
- Clear written communication in an all-remote, asynchronous environment; you'll use issues, epics, and direction pages to lead
- You use AI tools as part of how you work: prototyping, analysis, spec writing, and investigation
- Familiarity with developer tooling, financial audit or revenue recognition, or an engineering background can help, but isn't required
Benefits
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
Company Overview