Note: The job is a remote job and is open to candidates in USA. BDR Solutions, LLC supports the U.S. Federal Government in achieving its mission and improving business and technical operations. The Senior Product Manager will own platform product management activities, including OKRs, product roadmaps, backlog management, release planning, customer engagement, and outcome-oriented delivery. The role also focuses on customer experience data, product operations, Agile ceremonies, documentation, and cloud cost prioritization.
Responsibilities
- Establish and operate a platform product management framework covering OKR alignment, evolving roadmaps, backlog creation and grooming, sprint planning and execution, release planning, and outcome-oriented reporting
- Lead development, publication, and maintenance of product roadmaps, including customer experience milestones, platform-level epics, team swim-lanes, and identification and resolution of dependencies and risks
- Define and run the OKR process at both platform and team level, setting cycles, collection standards, review cadences, and cross-team roll-ups
- Facilitate product management ceremonies including Scrum-of-Scrums, Sprint Demos, Quarterly Reviews, Roadmap Reviews, and Product Planning sessions
- Establish and implement product documentation standards for vision, strategy, business cases, product briefs, release notes, and adoption guides
- Develop product definition and customer education materials, including positioning materials that align capabilities to customer needs
- Build and maintain an understanding of current and prospective customers through persona development, use-case identification, business opportunity discovery, and ongoing collection and triage of customer feedback
- Establish customer feedback collection processes across intake, onboarding, and platform use to continuously inform the product roadmap
- Measure and report on product operations health and stakeholder engagement
- Support FinOps activities by aligning cloud spend with budgets and informing prioritization efforts
Skills
- This position requires **U.S. Citizenship** and the ability to obtain and maintain a **Public Trust (Tier 2 Moderate Risk)** clearance
- Bachelor's degree in business, Computer Science, Information Systems, or a related field
- Minimum of 8 years of product management experience, including at least 4 years leading product management for enterprise data, analytics, or SaaS platforms
- Demonstrated experience running OKR programs and Agile product ceremonies at scale across multiple teams or a full platform
- Experience building and maintaining product roadmaps, backlogs, and release plans for technical platforms
- Ability to obtain and maintain a favorable Tier 2 (Moderate Risk) background investigation
- U.S. Citizenship or authorization to work in the United States
- **Security Requirement Public** Trust position requiring a Tier 2 (Moderate Risk) background investigation
- **Work Environment Standard** office/remote-office environment with extended periods of computer use
- Must be able to participate in real-time virtual meetings during core East Coast business hours and, as applicable, extended production-support windows
- Occasional travel within the Continental United States as required for program meetings
- In addition, **U.S Citizenship** is required
- Scrum Product Owner (CSPO), SAFe Product Owner/Product Manager, or equivalent product certification
- Experience with federal health data, VA Data & Analytics (D&A), or Veterans Health Administration (VHA) environments
- Familiarity with FinOps principles and cloud cost management
- Experience specifically with data platform, data governance, or analytics products (as distinct from general SaaS product management)
Benefits
- Remote position
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