Note: The job is a remote job and is open to candidates in USA. Intelex Technologies ULC is a global leader in software solutions for Environment, Health, Safety and Quality (EHSQ) programs. They are seeking a Senior Product Manager to lead the evolution of the Intelex Mobile experience, focusing on delivering customer-centric solutions and measurable business outcomes while collaborating with various teams to enhance user experience and product performance.
Responsibilities
- Serve as the trusted voice of the customer by developing deep knowledge of frontline workflows, customer challenges, and emerging market trends
- Build trusted relationships with strategic customers to validate opportunities, evaluate solutions, and ensure delivered capabilities solve meaningful customer problems
- Translate customer insights into clear product requirements, value propositions, and measurable outcomes
- Champion customer-centric product decisions throughout the development lifecycle
- Translate portfolio strategy into an executable product roadmap that delivers measurable customer and business value
- Own the product lifecycle from discovery and validation through delivery, adoption, and continuous optimization
- Lead prioritization and scope discussions by balancing customer value, business objectives, technical complexity, and delivery timelines
- Continuously evaluate delivered capabilities using customer feedback, product analytics, and business metrics to improve product performance
- Partner with Product Portfolio Managers across Safety, Risk, Quality, and Environmental portfolios to identify critical workflows and deliver a cohesive mobile experience
- Influence product direction across multiple teams by building alignment around customer needs, platform capabilities, and long-term product health
- Collaborate with shared development teams to maximize the value of cross-portfolio investments
- Lead cross-functional teams through discovery, planning, execution, and release readiness
- Partner closely with Engineering and UX to define scalable solutions while making informed tradeoff decisions between customer value, technical complexity, and delivery speed
- Create clarity in ambiguous situations, proactively identify risks, and drive informed decisions that maintain delivery momentum
- Influence stakeholders across Engineering, Product, GTM teams and Executive Leadership without direct authority
- Own the success of the mobile product by defining measurable success metrics and continuously improving customer adoption, engagement, retention, and business impact
- Leverage AI throughout the product lifecycle to accelerate discovery, improve decision quality, streamline product delivery, and enhance customer value
- Monitor product performance and use qualitative and quantitative insights to inform future product decisions
- Ensure product investments deliver measurable value while contributing to overall portfolio performance
- Serve as the mobile product authority across the organization
- Model sound product judgment, accountability, and customer-centric decision making
- Coach peers, share product management best practices, and elevate product excellence across the Product organization
- Foster a culture of ownership, continuous learning, and outcome-based product management
Skills
- Bachelor's or equivalent experience
- 5+ years of Product Management experience delivering SaaS products, with mobile product experience preferred
- Demonstrated ownership of a strategic product or platform capability from discovery through measurable customer outcomes
- Proven ability to lead complex cross-functional initiatives spanning across organizations
- Strong customer discovery, product discovery, and product validation experience
- Experience making high-quality product decisions in ambiguous environments using customer insights, data, and business objectives
- Demonstrated ability to influence stakeholders at all organizational levels without direct authority
- Experience partnering with Engineering to make informed product, architectural, and delivery tradeoffs
- Curious and a learner-first attitude
Benefits
- This position is also eligible for bonus as part of the total compensation package.
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