Note: The job is a remote job and is open to candidates in USA. STERIS is a global provider of products and services supporting patient care, with an emphasis on infection prevention. The Senior Pricing & Contracts Administration Analyst supports pricing implementation and accuracy for U.S. and Canadian AST facilities, manages pricing inquiries and audits, prepares analytical reports, and recommends improvements to pricing systems and processes.
Responsibilities
- Working as part of the Global Sales Operations Team to support and manage pricing inquiries
- Review pricing requests to ensure compliance with STERIS pricing policies and compliance with existing contracts
- Develop and maintain work instructions for the department
- Create ad hoc reports and utilize STERIS information systems to support pricing and contract data needs of STERIS Senior Management, Corporate Accounts, Sales, Marketing, and Internal/External Audit. Reporting needs include sales histories, contract pricing, terms and conditions, membership alignments, tier qualification and influences on contract performance at established cadence
- Provide recommendations and subject matter expertise to support proposed special pricing situations, promotions, and ability to implement
- Collaborate with STERIS Business systems and Transformation Team to develop solutions to support STERIS special pricing and contract initiatives
- Provide training support to Site Operations regarding Pricing Administration
- Propose modifications to processes and systems to gain efficiencies and meet evolving needs of the business
- Proactively identify reporting opportunities for advanced analytics to enhance STERIS pricing systems to meet evolving needs of the business based upon knowledge of healthcare contracts, purchasing groups, and changes in the healthcare industry
- Coordinate and participate in special projects
Skills
- Bachelor's degree required
- 4+ years of experience in Customer Service or analytical role required
- 2+ years of experience with a CRM required
- Advanced proficiency in Excel required
- Residency in the U.S. Eastern Standard time (EST) zone
- Superior analytical, data interpretation and problem solving skills
- Demonstrate strong initiative skills
- Strong ability to articulate issues and ideas to all levels of the organization and provide meaningful insight to support decision makers. Must have excellent verbal communication and business writing skills
- Ability to think critically about proposed programs or process changes; determine downstream effects of changes and provide appropriate recommendations
- Ability to review an inquiry and prioritize, understanding which situations require urgency
- Demonstrate initiative by balancing multiple projects simultaneously, prioritizing and meeting deadlines, flexibility to adapt to changing priorities
- Must demonstrate ability to work independently in a dynamic environment; self-starter who knows and understands work requirements and proceeds with minimal supervision
- Build and maintain positive relationships with internal Customers as well as with members of one's own team
- Demonstrate the ability to conceptualize and absorb information quickly
- Strong technical skills including an understanding of relational databases
- Minimum of two years STERIS experience preferred
Benefits
- Extensive Paid Time Off and (9) added Holidays
- Excellent Healthcare, Dental, and Vision benefits
- Long/Short Term Disability Coverage
- 401(k) with a company match
- Maternity & Parental Leave
- Additional add-on benefits/discounts for programs such as Pet Insurance
- Tuition Reimbursement and continued education programs
- Excellent opportunities for advancement in a stable long-term career
- This is a fully remote role
- This position is eligible for bonus participation
Company Overview
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