Note: The job is a remote job and is open to candidates in USA. Penlink provides digital intelligence solutions for law enforcement, national security, defense, financial institutions, and enterprises by integrating digital evidence and open-source intelligence with AI. The Enterprise Account Manager will grow the private-sector and enterprise customer base, lead sales processes, manage accounts within a geographic territory, and position Penlink’s platforms to meet customer needs.
Responsibilities
- Growing Penlink’s footprint through prospective and existing clients
- Delivering consultative and value-based selling focused on positioning Penlink’s products as an integral part of prospects security, intelligence, and threat investigation processes
- Identifying key prospects and contacts within the territory
- Developing and managing key relationships with prospective and existing clients
- Educating existing and new clients on current and upcoming products and services
- Initiating sales through pro-active means including outbound calling, email, etc. and providing sales literature and product information to clients
- Providing feedback about our products, competitor’s products, and competitive landscape to appropriate internal individuals for strategic planning purposes
- Traveling to trade shows and client sites to present products and services
- Producing quotations and closing deals to meet agreed upon performance standards
- Coordinating and administering follow up activities such as documenting conversations in CRM database, processing quotes/orders, lead tracking, marketing campaigns, scheduled call backs or rep visits
- Working with Channel Partners and resellers in prospecting and account alignment
- Handling incoming inquires and customer service calls in a back-up capacity
- Other duties as assigned
Skills
- Ability to successfully sell to a variety of professionals in security, external cybersecurity, threat intel, brand governance, risk, and other applicable roles
- Professional presentation skills with the ability to give high-level presentations to individuals at key accounts
- Strong verbal and written communication skills
- Ability to network and build relationships with key prospects and high-level executives
- Ability to work independently as a self-starter and being self-motivated
- Ability to work well with members of the sales team, key members of leadership, and other teams to drive sales in assigned territory
- Detail-orientated to calculate quotations and order quantities correctly and accurately enter them into database
- Working knowledge of Microsoft Windows, Excel, Word, and Outlook
- Lifting booth materials and equipment (as much as 50 lbs) to set up and tear down tradeshow booths, as well as demonstration kits
- Must be able to travel on a regular basis both car and airplane transportation
- Valid driver's license and good driving record required
- College degree or equivalent education and work experience
- Two plus years managing a sales territory
- Minimum of two years of presentation/demonstration experience
- At least two years required of in-field (face-to-face) and phone sales experience in a business setting
- In-field territory management experience preferred
- Cybersecurity, Threat Intel, or Risk software sales experienced preferred
- Sales certification or methodology experience preferred (Sandler, MEDDPICC, etc)
Benefits
- Remote position
Company Overview