Note: The job is a remote job and is open to candidates in USA. Humana is a U.S. healthcare company providing insurance and healthcare services. The Senior Platform Engineer will maintain, troubleshoot, and enhance the NBA platform across its technology stack, focusing on reliability, scalability, observability, performance, and focused feature delivery. The role also involves incident response, code quality, and collaboration with delivery and Decision Intelligence teams.
Responsibilities
- Maintain and support services across the full platform; build and keep current a working knowledge of each component and how they integrate
- Monitor platform health, investigate production issues, and resolve bottlenecks, failures, and scaling constraints — often before users notice them
- Design and ship focused features, enhancements, and technical improvements across platform components, favoring clarity and maintainability
- Extend logging, metrics, tracing, and alerting so the team has clear visibility into what the system is doing in production
- Profile and tune components under load; help the platform scale reliably as member volume and data throughput grow
- Write tests, participate in code reviews, and uphold engineering standards so changes ship production-ready
- Participate in the on-call rotation, lead root-cause analysis, and turn incidents into durable fixes and preventative improvements
- Work with the delivery pods and Decision Intelligence to understand new components and smoothly take on their long-term ownership
Skills
- 5+ years of software engineering experience building and operating production systems
- Comfortable working across a polyglot codebase; able to read, debug, and extend code in more than one of Java, Node.js/TypeScript, Python, and SQL
- Solid understanding of distributed systems: APIs, event-driven patterns, asynchronous processing, and failure handling
- Hands-on experience with observability practices — structured logging, metrics, tracing, and alerting
- Experience operating services on cloud infrastructure (Azure or equivalent) with containers/Kubernetes and CI/CD
- A maintenance-and-reliability mindset: you treat operational health and clean, well-documented code as first-class work
- Clear communicator who can explain a system or an incident to engineers and non-engineers alike
- Occasional travel to Humana's offices for training or meetings may be required
- Work at Home Requirements: To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
- Experience with Kafka producer/consumer patterns and stream processing
- Familiarity with Temporal or comparable workflow-orchestration platforms
- Exposure to rules engines (Drools or equivalent)
- Experience with React/Node/Postgres application stacks
- Exposure to Databricks, Delta Lake, or Spark-based data pipelines
- Background in healthcare, insurance, or another regulated industry with PHI handling requirements
- Work Style: Remote/Hybrid - Preferably Boston, MA
Benefits
- Bonus incentive plan based upon company and/or individual performance
- Medical benefits
- Dental benefits
- Vision benefits
- 401(k) retirement savings plan
- Paid time off
- Company holidays
- Personal holidays
- Paid parental leave
- Paid caregiver leave
- Short-term disability
- Long-term disability
- Life insurance
- Remote/hybrid work arrangement
Company Overview
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