Note: The job is a remote job and is open to candidates in USA. The client is a leading healthcare technology company whose integration platform connects millions of providers with thousands of health plans nationwide. The Senior Platform Engineer will establish and manage health plan API integrations while supporting enterprise-scale API Gateway platforms, cloud infrastructure, deployments, troubleshooting, and reliability practices.
Responsibilities
- Set up and maintain integrations with health plan partners
- Configure and troubleshoot OAuth authentication, PKI/certificates, and secure API connectivity
- Work directly with external partners to resolve connectivity issues, including live troubleshooting calls
- Manage and support enterprise-scale API Gateway platforms
- Support platform upgrades, patching, and deployments
- Troubleshoot infrastructure and connectivity issues
- Contribute to reliability practices (SLOs, SLIs, error budgets) and post-incident reviews
- Write clear technical documentation, including architecture diagrams and operational runbooks
- Operate within AWS environments, primarily EC2, Load Balancing, and Secrets Manager
- Use Terraform for infrastructure-as-code and repeatable deployments
Skills
- 4-6 years of experience in IT systems delivery, operations, or support, ideally in healthcare or other high-transaction environments
- Hands-on experience managing or supporting an API Gateway platform at scale
- Strong understanding of OAuth, PKI, certificates, and secure API integration standards
- Working knowledge of AWS (EC2, Load Balancing) and Terraform
- Excellent communication skills, with proven ability to lead technical troubleshooting calls and work directly with external partners
- A hands-on orientation: this role is built for someone who actively does the work, not one that's primarily managerial or theoretical
- Experience with Tyk API Gateway (other enterprise gateways such as Kong, Apigee, MuleSoft, or IBM DataPower will also be considered)
- Go development experience
- Kubernetes/EKS knowledge
- Background integrating with health plan or payer systems
- JavaScript
- SaaS experience supporting large-scale, mission-critical systems
- Experience mentoring junior engineers
Benefits
- 100% Remote
Company Overview