Note: The job is a remote job and is open to candidates in USA. Hapag-Lloyd AG is a company seeking a Coordinator Accounts Receivable to support its finance and controlling operations. The role manages accounts receivable activities, including customer collections, account reconciliation, credit-limit monitoring, reporting, refunds, and resolving customer inquiries.
Responsibilities
- Contacts customers on a weekly basis regarding delinquencies, short payments, or disputed amounts
- Communicates with other areas and departments internally at Hapag-Lloyd to assist in collection or resolution to disputed amounts
- Monitors customer credit limits and enforces company credit policy
- Maintains maximum aging of 5% over 45 days
- Posts checks and clears down accounts receivable accounts as applicable
- Alerts management of distressed receivables and of those who have gone over the credit limit
- Sets deadlines to maximize aging of receivables to achieve key performance measures
- Generates weekly reports as needed for analysis
- Processes refund requests and sends out monthly statements as required
- Responds to customer inquiries and solves problems that arise
Skills
- Effectively follow Hapag-Lloyd accounting practices in daily accounting and financial analysis work
- Understand and apply the business processes of the company and guard against actions that will negatively affect business in general
- Use questioning to identify the specific problem and related information and make appropriate contacts to work out a reasonable solution
- Excellent communication skills, both verbal and written, with both internal and external customers
- Proficient using MS Office, Word, Excel spreadsheets and other software to meet work demands
- This position is located inside of the United States and requires eligibility to work in the US and completion of the employment eligibility form required under federal law upon hire
- While performing the duties of this job the incumbent is regularly required to sit, talk and hear
- The incumbent regularly uses hands and fingers in the course of daily job duties, including the use of a personal computer
- The vision requirement includes close vision
- May need to lift up to 15 pounds at times
- Associates Degree with 2 years of experience in accounting or the equivalent combination of education and experience preferred
Company Overview