Note: The job is a remote job and is open to candidates in USA. CVS Health is a health care company focused on creating a more connected, convenient, and compassionate health experience. The Senior Manager, Contract Operations will manage retail brand contracts across their full lifecycle, ensure compliance and risk management, analyze contract data, and improve contract administration processes and governance.
Responsibilities
- Manage retail brand contracts throughout the full lifecycle, including execution, amendments, renewals, and terminations
- Ensure contracts comply with company policies, legal requirements, and established contracting standards
- Monitor contract obligations, key dates, deliverables, and performance requirements, addressing issues and escalating risks as appropriate
- Partner with business, procurement, finance, legal, and operational teams to support contract negotiations and ongoing contract administration
- Review contract terms and identify potential business, financial, operational, and compliance risks
- Analyze contract data and reporting to identify trends, cost savings opportunities, and process improvements
- Develop and maintain contract administration procedures, controls, and documentation to support effective contract management
- Drive continuous improvement initiatives (including the use of automation and intelligence tools) that enhance efficiency, consistency, and overall contract governance
- Support audits, compliance reviews, and reporting requirements related to contractual obligations
- Maintain contract management systems and ensure the accuracy and integrity of contract records
- Other ad-hoc requests as directed
Skills
- Strong problem-solving and decision-making skills
- Strong collaboration and stakeholder management skills
- Ability to manage multiple priorities and deliver results in a fast-paced environment
- Analytical mindset with experience using data to identify trends and support business decisions
- Knowledge of contract administration principles, risk management, and commercial agreements
- Strong written and verbal communication skills
- Demonstrated attention to detail, organization, and execution
- Growth mindset with a focus on continuous improvement and operational excellence
- 7+ years of experience in contract administration, contract management, procurement, sourcing, legal operations, or a related field preferred
- Experience supporting complex commercial, supplier, or vendor agreements preferred
- Bachelor's degree preferred
- CPCM or related contract management certification preferred
- This role is open to remote on Eastern or Central time zones
Benefits
- Remote work for Eastern or Central time zones
- CVS Health bonus, commission or short-term incentive program
- Award target in the company’s equity award program
- Medical, dental, and vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources supporting the physical, emotional, and financial well-being of colleagues and their families, based on eligibility
Company Overview