Note: The job is a remote job and is open to candidates in USA. GiveDirectly is a nonprofit organization that has delivered over $1 billion in cash directly to those in poverty. They are seeking a highly analytical Senior Manager, Business Operations to drive cross-functional initiatives and improve core operational functions across the organization.
Responsibilities
- Drive execution and shape priorities across GiveDirectly
- Own and drive a portfolio of high-priority workstreams and initiatives. Translate leadership priorities into clear plans, coordinate execution across teams, and ensure consistent follow-through. Identify bottlenecks, surface tradeoffs, and inform prioritization and resource allocation decisions in partnership with the COO and functional leaders
- Lead analytics and decision support
- Conduct cross-functional analyses across Finance, HR, Risk, and other operational areas to identify trends, inefficiencies, and opportunities. Build dashboards where needed, but primarily translate data into clear insights and recommendations that inform leadership decisions
- Improve systems, processes, and operating rhythms
- Own and improve core operating mechanisms across the Global Shared Services portfolio (e.g., prioritization, tracking, and cross-functional coordination). Streamline workflows, reduce manual work, and strengthen internal systems. Build scalable solutions that enable teams to operate more effectively as GD grows
- Drive AI and automation use cases
- Identify and implement practical AI and automation opportunities — including workflow automation, analytics enhancement, and knowledge management — with a focus on reducing manual effort and improving decision-making
- Lead cross-functional initiatives
- Drive initiatives such as audit follow-up, compliance improvements, cost-efficiency efforts, and policy rollouts. Structure ambiguous problems, align stakeholders, and deliver results across teams
- Act as a high-trust thought partner to leadership
- Act as a high-trust thought partner to the COO and functional leaders. Help diagnose challenges, evaluate tradeoffs, and shape solutions to high-impact operational questions, particularly where priorities or the path forward are unclear
Skills
- 5–7 years experience in consulting, strategy or operations in business or social impact contexts
- Highly analytical — you use data to diagnose issues, generate insights, and drive decisions
- Experience leading complex, cross-functional work end-to-end and delivering measurable improvements in performance or efficiency
- Ability to spot inefficiencies quickly and design processes, tools, or workflows that make teams run better at scale
- Clear, direct communicator — you cut through complexity and influence senior stakeholders with concise, well-structured thinking
- Ability to align teams, navigate tradeoffs, and move work forward across functions
- Technically fluent — comfortable with spreadsheets, dashboards, and project tools; excited to apply AI and automation to real operational problems
- High ownership, low ego — you take responsibility for outcomes, prioritize ruthlessly, and follow through
- Motivated by impact — you want your work to matter, and you're excited to apply your skills to help GiveDirectly deliver cash to people living in poverty more effectively and at greater scale
Benefits
- Annual Benefits Stipend: $21,393
- Annual Benefits Stipend: £2,760
- Annual Benefits Stipend: $8,453
- A robust health benefits plan (exact details will vary by country)
- Flexible paid time off that staff is encouraged to take
- Allowances for desk set-up and learning and development
- We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral.
Company Overview