Note: The job is a remote job and is open to candidates in USA. Oshkosh Defense is an industry-leading tactical vehicle manufacturer developing defense technologies and advanced systems. The Senior IT Technical Analyst will administer, configure, and support JD Edwards EnterpriseOne CNC environments, including architecture, security, performance, integrations, and lifecycle management. The role also partners with cross-functional teams, manages incidents and projects, and supports reliable ERP infrastructure.
Responsibilities
- Serve as a role model in customer and IT colleague communication, delivering JD Edwards CNC solutions in a timely and effective manner
- Utilize ITIL methodology and ticketing systems to manage incidents, changes, problems, and service requests within JDE environments
- Install, configure, and maintain JD Edwards EnterpriseOne environments including ESUs, ASUs, Tools Releases, and application upgrades
- Manage and support CNC activities including package builds, deployments, security administration, and environment refreshes
- Partner with developers, business analysts, and stakeholders to support business requirements through stable and optimized JDE environments
- Perform system monitoring, troubleshooting, and performance tuning across JDE architecture including web, enterprise, and database servers
- Maintain and support integrations including Application Interface Server (AIS), Orchestrator Studio, Business Services (BSSV), and interoperability frameworks
- Develop and maintain documentation, standards, and best practices for JDE CNC processes
- Ensure high availability, disaster recovery, and backup strategies are in place and tested
- Support and maintain JDE security, user roles, and environment controls
- Lead CNC-related projects including upgrades, migrations, cloud initiatives, and environment redesigns
- Collaborate with infrastructure, database, and network teams to ensure optimal system performance and reliability
- Serve as subject matter expert for JD Edwards CNC, supporting escalations and complex issue resolution
- Mentor team members on JDE CNC best practices and operational excellence
- Partner with vendors and Oracle support for issue resolution, patching strategies, and system improvements
- Participate in capacity planning and long-term strategic roadmap for JDE environments
Skills
- Five (5) or more years of experience in the field or in a related area
- Experience with JDE architecture, package management, security, server management, troubleshooting, performance tuning, integrations, and system lifecycle management
- Strong skills in documentation, communication, stakeholder alignment, problem solving, and cross-team collaboration
- In this role, you must cover night, weekend, and holiday shifts when the business requires it
- Frequent Sitting, Hearing, Talking, Visual, Typing, Manual Dexterity; Seldom Standing, Walking/Running, Reaching, Driving, Bending/Kneeling, Fine Dexterity, Upper Extremity Repetitive Motion, and Lifting/Carrying and Pushing/Pulling up to 40lbs
- Bachelors degree in Information Technology or related field
- Strong time-management and prioritization skills, able to multi-task and prioritize competing requirements and meet deadlines
- Ability to work in a fast-paced environment where requirements are constantly changing
- Experience and proficiency with various web-based software applications including Microsoft Office Word, Excel, PowerPoint, SharePoint, etc
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