Note: The job is a remote job and is open to candidates in USA. Assembly Health operates a Physician RCM division supporting healthcare clients with revenue cycle management solutions. The Senior NextGen Enterprise Systems Administrator leads end-to-end NextGen Enterprise implementations, configures and optimizes system workflows, provides training and technical support, and contributes to process improvements and documentation.
Responsibilities
- Lead full-cycle NextGen Enterprise implementations for new Physician RCM clients, from discovery through go-live and post-live stabilization
- Conduct workflow assessments and translate client-specific requirements into system configuration plans
- Coordinate with internal teams, client stakeholders, and NextGen support resources to ensure implementation milestones are met on time
- Practice, enterprise and location configuration
- Provider, facility, payer and insurance setup
- User/security/role administration
- Work queues and operational configuration
- Claim, charge, payment and adjustment workflows
- ERA/835 and claim/837 processing
- Statement and patient-billing configuration
- Rules, edits and claim-scrubbing configuration
- Test vs. Production environment management
- Identify and resolve configuration gaps that may impact billing efficiency, coding accuracy, or collections performance
- Develop and deliver end-user training programs tailored to each client's staff and workflow
- Serve as a subject matter expert for NextGen-related questions during and after implementation
- Provide Tier 2/3 application support for existing clients as needed, troubleshooting system issues and recommending solutions
- Maintain detailed implementation documentation including configuration guides, data mapping specs, and go-live checklists
- Contribute to internal best practice standards for NextGen implementations across the Physician RCM division
- Collaborate with RCM leadership to identify opportunities where system enhancements can improve revenue cycle outcomes
Skills
- 6+ years of hands-on experience with NextGen Enterprise, including implementation, configuration, and support
- Deep expertise in NextGen modules: Practice Management, EHR, billing/claims, scheduling, and reporting
- Strong working knowledge of physician RCM workflows including charge capture, claims submission, ERA/EOB processing, and denial management
- Experience with data mapping, batch processing, EDI setup, and clearinghouse integrations within NextGen
- Proven ability to manage multiple client implementations simultaneously in a remote environment
- Excellent communication skills with the ability to translate technical concepts for non-technical stakeholders
- Professional claims lifecycle
- 837/835 transactions
- Eligibility 270/271
- Claim status 276/277
- Denials and rejection workflows
- Primary/secondary/COB processing
- Payer configuration and routing
- Medicare/Medicaid/commercial payer concepts
- CPT/HCPCS, ICD-10, modifiers and POS familiarity
- ERA/EOB/payment posting concepts
Benefits
- Comprehensive benefits package including medical, dental, vision, and 401(k).
- 100% remote work environment with a collaborative, mission-driven team.
- Exposure to diverse healthcare client environments and complex RCM challenges.
- Opportunity to shape implementation standards within a growing RCM organization.
- Eligible employees may have the opportunity to participate in company bonus programs.
- Paid time off
Company Overview
Company H1B Sponsorship