Note: The job is a remote job and is open to candidates in USA. Airbnb is a global hospitality platform centered on empowering hosts and fostering connection within local communities. The Senior Host Development Lead will create and execute global educational programs and systems that support host onboarding, continuous learning, business growth, and high-quality hospitality. The role leads cross-functional strategy and execution for scalable educational content and experiences while optimizing impact through data and host feedback.
Responsibilities
- Drive the vision and strategy of key host education programs across the host lifecycle, from onboarding to long-term optimization
- Manage the end-to-end strategy, design, and execution of scaled host education initiatives with cross-functional partners, ensuring alignment with Airbnb’s business objectives and brand values
- Define program goals and optimize program effectiveness by aligning to OKRs (Objectives and key results) and continuously iterating based on data-driven insights and host feedback
- Cultivate strong cross-functional relationships (Product, Marketing, Data Science, Policy, Design, Customer Support, Community, Supply) to influence priorities, align roadmaps, and deliver work that strengthens host development and broader business goals
- Proactively lead programs to deliver on impact by effectively scoping work, ensuring stakeholder alignment, sequencing large-scale initiatives, removing obstacles, formulating viable solutions, and producing high-quality deliverables
- Provide clear and compelling communication of program strategy, performance, and impact to cross-functional partners and senior/executive leadership
- Partner with production and editorial teams in the hands-on creative production and detailed execution to deliver high-quality, on-brand educational content and experiences including: webinars, videos, articles, in-product content, live events, and toolkits
- Mentor and support junior team members, fostering a culture of excellence, inclusion, and collaboration
Skills
- Senior leader with 12+ years of experience in Consulting, Strategy, Marketing, Education, or Program Management
- Proven track record of leading cross-functional strategic initiatives and driving results in a matrixed organization
- Expertise in conceiving, designing, and facilitating educational content and programs for adults or professional audiences
- Strategic thinker with the ability to connect broader business goals to precise detail-oriented execution
- Strong data and analytics acumen, experience leveraging insights to guide decisions and optimize program impact
- Exceptional communicator, skilled at engaging diverse audiences including executive leadership and external partners
- Adept at navigating ambiguity, influencing key partners, and aligning teams around clear priorities
- Demonstrated success managing complex global programs at scale while balancing competing priorities and resources
- Experience designing inclusive, culturally sensitive programs for global audiences
- Experience and curiosity using LLMs/Generative AI to deepen research, accelerate work, and create prototypes
- Deep connection to Airbnb's mission and a passion for fostering Connection and Belonging
- This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. [Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list](https://careers.airbnb.com/) If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from
Benefits
- This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
- US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager.
Company Overview
Company H1B Sponsorship