Note: The job is a remote job and is open to candidates in USA. Owner is an AI-native system helping local business owners, starting with restaurants, manage operations and grow revenue. The Senior Engineering Manager, OLO will lead a full-stack engineering team building and scaling the guest web ordering experience, experimentation systems, menu quality tools, promotions, and fulfillment capabilities for enterprise and multi-location brands.
Responsibilities
- Build the experimentation engine that pushes guest conversion toward 10%, across checkout, fulfillment, merchandising, and promotions
- Take OLO to enterprise and multi-location brands, with the reliability and menu complexity they need
- Get >90% of menus, including POS-integrated ones, to our menu quality bar, and build the system that keeps live menus optimized as they change
- Scale photo coverage using guest sourcing, auto-replating, licensed catalogs, and generated combo images, each tied to measured GPV lift
- Rebuild promotions from the ground up: redemption UX, badges, auto-apply, and merchandising
- Cut fulfillment selection errors and finish the Postgres migration
Skills
- 3+ years of engineering management, leading teams of 6–10+ engineers on customer-facing product
- Track record of running growth or conversion programs: metrics, A/B testing at scale, funnel analysis
- Experience scaling a product for enterprise or multi-location customers
- Strong prioritization: you can take a roadmap bigger than your team and make hard, clear calls
- Technical credibility in full-stack web (React/TypeScript, Node.js) and data-heavy systems
- Cares about team health and has led people through heavy or repetitive workloads
- Excellent cross-functional partner to PM, design, and adjacent teams
Benefits
- A generous pre-IPO equity package
- Comprehensive health coverage
- Remote-first workplace
- Unlimited PTO
Company Overview
Company H1B Sponsorship