Note: The job is a remote job and is open to candidates in USA. Anne & Company 360, LLC is a Medical Affairs consulting company. The Senior Director of Operations Programs leads and optimizes operational programs across multiple client engagements, overseeing program design, implementation, continuous improvement, performance measurement, and cross-functional coordination. The role also mentors team members and ensures programs support high-quality, patient-centered outcomes for a diverse global client base.
Responsibilities
- Leading and optimizing operational programs across multiple client engagements
- Oversees the design, implementation, and continuous improvement of Medical Affairs operations, ensuring consistent delivery, efficiency, and alignment with strategic objectives
- Managing program roadmaps, coordinating cross-functional project teams, and establishing frameworks, tools, and processes that support scalable operations
- Monitor performance metrics, analyze operational data, and provide insights and recommendations to leadership and clients
- Mentoring team members, driving best practices, and ensuring that programs support high-quality, patient-centered outcomes for a diverse global client base
Skills
- Candidates should possess strong Program Management and Operations Management skills to lead complex, multi-stakeholder initiatives and optimize end-to-end workflows
- Candidates should possess robust Project Management and Strategic Planning skills to structure initiatives, set priorities, and align operational programs with business and Medical Affairs strategies
- Candidates should possess advanced Analytical Skills to interpret data, evaluate performance, and inform decision-making and continuous improvement efforts
- Experience in Medical Affairs, Pharmaceutical, or Biotech operations, including familiarity with MLR/ad-promo processes, advisory boards, RWE/value initiatives, and publications, is highly beneficial
- Proven leadership experience managing remote or distributed teams, with strong communication, stakeholder management, and change management capabilities
- Bachelor's degree in a relevant field (e.g., Life Sciences, Business, Healthcare Management) is required
- Comfort with technology-driven workflows and data-informed operations; experience in consulting or client-facing roles is a plus
- An advanced degree (MBA, MS, PharmD, PhD) is preferred
Benefits
- Full-time, remote role
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