Note: The job is a remote job and is open to candidates in USA. OpenSymmetry is a company focused on providing consulting services in the CaptivateIQ space. The Senior CaptivateIQ Consultant is responsible for implementing the CaptivateIQ suite of products and managing client relationships throughout the software implementation lifecycle.
Responsibilities
- Configure complex business scenarios within the CaptivateIQ platform
- Develop technical solutions to new or highly complex problems that cannot be solved using existing methods or approaches
- Configure and implement a full solution (Data Workbooks, Transformation Workbooks, Global Attributes, Plans, Statements, User Roles)
- Establishes procedures to ensure high quality of work (team meetings, deliverable reviews, peer reviews, etc.)
- Document requirements using a BRD template
- Lead, develop, and document design activities
- Uses best practices and standards to organize and keep track of information and manage timelines effectively
- Ensures needed resources and skill sets required are represented on the team and actively manage scope to avoid scope creep
- Evaluate team member’s deliverables and provide honest feedback and corrective actions to ensure quality and accuracy required
- Actively pursues alternative ideas and ways of working to maintain budget
- Weighs the costs, benefits, risks and chances for success when making a recommendation or decision
- Anticipates potential problems and develop contingency plans in advance
- Be sought out as an expert to provide advice or solutions in higher technical area
Skills
- Self-starter with good communication skills
- Ability to manage deliverables independently while working well with other project team members
- Experience implementing a complex software solution within a defined project timeline
- Ability to configure complex business scenarios within the CaptivateIQ platform
- Ability to develop technical solutions to new or highly complex problems that cannot be solved using existing methods or approaches
- Ability to configure and implement a full solution (Data Workbooks, Transformation Workbooks, Global Attributes, Plans, Statements, User Roles)
- Ability to establish procedures to ensure high quality of work (team meetings, deliverable reviews, peer reviews, etc.)
- Ability to document requirements using a BRD template
- Ability to lead, develop, and document design activities
- Ability to use best practices and standards to organize and keep track of information and manage timelines effectively
- Ability to ensure needed resources and skill sets required are represented on the team and actively manage scope to avoid scope creep
- Ability to evaluate team member's deliverables and provide honest feedback and corrective actions to ensure quality and accuracy required
- Ability to actively pursue alternative ideas and ways of working to maintain budget
- Ability to weigh the costs, benefits, risks and chances for success when making a recommendation or decision
- Ability to anticipate potential problems and develop contingency plans in advance
- Be sought out as an expert to provide advice or solutions in higher technical area
- 2+ years of configuration experience within the CaptivateIQ Platform
- Minimum 3 years in the SPM sector/Consulting
- Experience with supporting clients with all self-service aspects of the tool (especially Data integration, Plan Documents, Inquiries)
- Quick Reporting functionality experience
- Experience with designing and building using the Advanced Reporting (dashboards and exports) functionality
- Proven experience leading requirements gathering
- Advanced skillsets in Excel / Spreadsheet software
- Expert level communication skills, including writing, listening, and speaking
Benefits
- Comprehensive Employee benefits package
- 401K with company match
- Full-time Remote
- Focused on Work-life Balance
- Professional development growth
Company Overview
Company H1B Sponsorship