Note: The job is a remote job and is open to candidates in USA. Mass Markets is a tech-enabled business services company delivering customer experience, business process outsourcing, and cloud technology solutions. The Senior Business Development Specialist will lead client acquisition, build strategic corporate relationships, develop sales strategies, conduct market research, and coordinate with cross-functional teams to close and deliver complex IT and BPO solutions.
Responsibilities
- Identify, qualify, and engage senior business leaders through outbound calls, emails, social media, and networking
- Establish and maintain long-term relationships with corporate clients and strategic partners
- Collaborate with senior sales leadership to develop and execute targeted sales and marketing plans
- Prepare and present proposals, tenders, and reports tracking sales activity, costs, and profitability
- Conduct competitor analysis and market research to identify strategic positioning and communication approaches
- Develop go-to-market strategies and product positioning in collaboration with internal teams
- Coordinate with internal departments to ensure timely and budget-compliant project delivery
- Partner with marketing, product, and operations teams to deliver contract-winning solutions
Skills
- Education: Bachelors Degree or Equivalent Combination of Education and Experience
- Min. Years Experience: 5
- Bachelor's degree in **Economics, Finance, Marketing, Business Management, IT**, or equivalent experience
- **5 years of successful sales and leadership experience** in IT, BPO services, consulting, or software solutions
- Proven success in selling **managed services, system integration, and technology products**
- Familiarity with market research tools like **Hoovers, Mintel**, or similar platforms
- Strong **written and verbal communication** skills
- Proficiency in **Microsoft Office Suite** and other business tools
- Ability to work independently, manage uncertainty, and proactively drive results
- Strategic thinker with a consistent track record of **meeting or exceeding sales targets**
- Must be authorized to work in the country where the job is based
Benefits
- Continuous learning and development opportunities
Company Overview