Note: The job is a remote job and is open to candidates in USA. VSP hires a Senior Business Analyst to improve business processes, procedures, and systems through research, analysis, and recommendations. The role leads process-improvement efforts, documents business requirements and impacts, and supports implementation, testing, and change management.
Responsibilities
- Develop, research, test, and implement business process improvements, procedures, and system changes. Use independent judgement to gather and evaluate information to make recommendations for improvements to business processes or systems
- Develop alternative views and future business needs to assist management in making business changes to stay ahead of the competition
- Research the external market and internal business to find and leverage patterns and best practices to improve business processes
- Apply advanced analysis skills in the development of business process models, procedures, and systems
- Lead teams to continually look at process improvement strategies for business processes and systems
- Evaluate business process changes to identify and document business impacts and benefits at a corporate level
- Act as subject matter expert to provide business requirements for process improvements and system enhancements
- Conduct effective interview/research to determine and document the stakeholders, business needs, and requirements
- Serve as a mentor for requirements methodology and analysis best practices
- Review technical design deliverables to ensure business objectives are reached
- Assist business stakeholders in designing user acceptance testing, defect reporting, and resolution, with the ability to lead others in these activities
- Identification of training and development materials, communications of changes, manuals, etc
- Provide post-implementation support, such as problem resolution, adjustments to new procedures, and change management
- Develop presentations of materials, models, findings, plans, and/or conclusions
Skills
- Bachelor's Degree in Business Administration or related field, or equivalent experience
- 4+ years of experience in data gathering, research & analytics, problem identification, and presenting solution recommendations
- 4+ years of experience with financial and risk analysis, making recommendations and preparing business cases, including cost-benefit analysis
- 4+ years of in-depth knowledge of project planning techniques and methodologies
- 4+ years of experience with business process analytics using Excel, flowcharting, activity diagrams, and workflow models
- Demonstrated ability to document, propose, negotiate, and present approaches and solutions
- Ability to visualize and create plans for future business outcomes and changes
- Thorough understanding of business implications, project interdependencies, and system interfaces
- Strong conflict management skills
- Proficient at facilitating meetings and negotiating across all levels of the organization
- Ability to multitask and work in a team environment
- Proven ability to effectively communicate information to a wide variety of technical and non-technical individuals or groups at all levels of the organization
- Regularly exercise discretion and independent judgment in the performance of job duties
- Experience with Dashboards, Advanced Excel, Power BI, SQL
Benefits
- Remote work
- May include eligible bonuses and commissions
Company Overview
Company H1B Sponsorship