Note: The job is a remote job and is open to candidates in USA. TailorCare is transforming specialty care through a personalized, evidence-based care program for patients with joint, back, and muscle conditions. The Salesforce Administrator will administer and configure the company’s Health Cloud org, support releases and quality assurance, maintain data governance and access controls, and partner with teams on Salesforce-based care coordination workflows.
Responsibilities
- Provision and maintain users, roles, profiles, permission sets, and licenses, and configure objects, fields, page layouts, and record types as new features land
- Contribute to declarative automation alongside engineers, who continue to own automation where appropriate
- Keep data clean: imports and exports, deduplication rules, and field-level data governance
- Manage sandboxes and support releases from build through deployment
- Build reports, dashboards, and the guardrails that let business teams self-serve where it makes sense
- Write test plans, run manual regression on Salesforce releases, coordinate UAT sign-off, and keep the test case library and configuration docs current
- Join sprint planning and design discussions, raise Salesforce-side risk early, and execute administrative business requests triaged and sized against a defined share of your capacity each sprint
- Partner with Security and Compliance on least-privilege access design, access reviews, and PHI handling under HIPAA
Skills
- 2-4 years administering a production Salesforce org
- Strong command of the Salesforce sharing and security model, including org-wide defaults, role hierarchy, sharing rules, and field-level security
- Depth in Salesforce configuration (objects, fields, page layouts, record types) and hands-on Flow experience, including debugging flows you did not build
- Working knowledge of SOQL, Salesforce reporting, and Data Loader or a comparable bulk data tool
- Experience supporting a release process across sandboxes, and writing and executing manual test plans with UAT coordination
- Demonstrated strong ownership of work coupled with an ability to collaborate openly and transparently
- Health Cloud experience, or experience administering an org holding PHI under HIPAA or comparable regulated data, is preferred
- Exposure to test automation practices, or the ability to read Apex and debug logs well enough to route an issue to an engineer, is preferred
- Salesforce Administrator certification (ADM 201) is preferred, not required, and experience in healthcare and/or startups is a big plus
Benefits
- Remote-first company with options for a hybrid work model in Nashville.
- Generous paid time off (PTO) and holiday plans.
- Paid parental leave and support for a healthy work-life balance, including flexibility and autonomy.
- From Day 1, medical, dental, vision, life, and disability insurance, wellness resources, and an employer HSA contribution.
- 401k plan that includes employer matching.
- Inclusive environment where you can rely on your teammates, share honest feedback, and feel comfortable being your authentic self at work each day.
Company Overview