Note: The job is a remote job and is open to candidates in USA. TRC Total Renal Care Inc., part of DaVita Kidney Care, is hiring a Senior Business Analyst for Team Periscope, its revenue operations analytics team. The role leads complex analyses and strategic initiatives, turning business challenges into recommendations that improve revenue operations, and presents insights to senior leaders. It also serves as a subject-matter expert and mentors analysts.
Responsibilities
- Independently lead complex, high-impact analyses that identify opportunities for revenue optimization, operational efficiency, risk reduction, and process improvement
- Assess and quantify the business impact of identified opportunities, including financial value sizing and forecast modeling, to inform prioritization and decision-making
- Frame ambiguous business problems, select and reconcile appropriate data sources, develop robust analytical models, and synthesize quantitative and qualitative findings into actionable recommendations
- Own strategic initiatives from concept through implementation and sustained results, including defining scope, success measures, milestones, dependencies, risks, and change adoption plans
- Anticipate upstream and downstream impacts, prioritize work based on business value, remove roadblocks, and proactively communicate risks, trade-offs, and decisions
- Develop clear, executive-ready presentations that use effective data visualization and storytelling techniques to communicate key takeaways and data-supported insights
- Present executive-ready insights, project updates, recommendations, and decision points to senior leaders and cross-functional stakeholders using a clear, answer-first approach
- Build alignment across Revenue Operations and partner teams by facilitating working sessions, challenging assumptions constructively, and influencing decisions without direct authority
- Serve as a subject-matter expert on revenue operations processes, data sources, business definitions, analytical tools, and best practices
- Establish and apply rigorous quality-control and documentation standards for data, code, assumptions, analyses, and work products
- Mentor analysts, review complex work, share reusable methods, and coach teammates in analytical problem-solving, technical skills, and stakeholder engagement
- Research and implement innovative analytical approaches, tools, and techniques that advance Team Periscope’s capabilities
Skills
- Bachelor's degree in business, data analytics, data science, healthcare, engineering, information systems, finance, or a related field, or an equivalent combination of education and progressively responsible experience
- 4+ years of experience in data analytics, business analysis, revenue cycle, business intelligence, or a related role
- Demonstrated success independently leading complex analyses and cross-functional initiatives from scoping through implementation and results measurement
- Advanced proficiency with analytical tools such as Tableau, SQL, and Microsoft Excel
- Proven ability to interpret complex quantitative and qualitative information, identify root causes, assess business impact, and develop practical strategic recommendations
- Exceptional verbal and written communication skills, including experience creating and delivering executive-level presentations
- Demonstrated ability to influence senior stakeholders, navigate ambiguity, manage multiple priorities, and meet deadlines in a fast-paced environment
- Strong relationship-building, project leadership, and change-management skills
- Experience mentoring analysts, reviewing analytical work, or establishing quality and documentation standards
- Master's degree in business, data analytics, healthcare, engineering, or related discipline
- Experience in healthcare analytics, revenue cycle, billing, claims, collections, payer operations, or related functions
- Advanced experience with Power BI, Alteryx, BigQuery, Tableau, Python, R, or other automation, modeling, and analytics technologies
- Familiarity with forecasting, statistical modeling, predictive modeling, process improvement, or change-management methodologies
- Project management, Lean Six Sigma, Agile, or related experience
- Commitment to DaVita's Core Values
Benefits
- Remote work.
- Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment.
- Medical, dental, vision, 401(k) match, paid time off, PTO cash out.
- Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more.
- Professional development programs to help strong performers grow within their career, and on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
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