Note: The job is a remote job and is open to candidates in USA. Comcast is a media and technology company that creates entertainment and online experiences. The Senior Technical Security Analyst secures and administers the organization's physical security infrastructure, including implementing technologies, troubleshooting systems, supporting integrations, and managing devices. The role also collaborates with cross-functional teams, supports audits and compliance, develops technical controls, and reports on program effectiveness.
Responsibilities
- Utilizes technical expertise and industry best practices to implement physical security technology solutions that address the organization's unique security requirements
- Configures and maintains physical security software, applications, and other physical security tools, to protect the organization's assets
- Provides input on the architecture and engineering of new and existing physical security applications, including evaluating technical designs
- Develops detailed plans for implementing selected physical security solutions, including hardware, software, configuration parameters, and test plans
- Troubleshoots physical security applications and server issues, ensuring timely resolution
- Supports the integration of infrastructure with physical security solutions, ensuring requirements are met
- Resolves security incidents promptly, troubleshoots technical issues, and determines root causes
- Provides technical guidance and support to other staff and end-users on physical security-related matters
- Supports physical security device inventory, lifecycle management, and configuration standards
- Assists in facilitating the Physical Security Break/Fix Program, tracking issues and status, prioritizing urgent issues, and documenting related processes
- Supports management with physical security system administration projects and initiatives from inception to completion
- Collaborates with Legal, Compliance teams and Cyber/IT, as needed, and coordinates the physical security technology component of internal and external audits to ensure physical security programs adhere to relevant laws, regulations, standards, and policies
- Evaluates new physical security threats, technology trends, and develop effective physical security technical controls
- Stays updated on industry and regulatory trends to maintain current knowledge
- Compiles reports, dashboards, or operational metrics to measure the effectiveness of the technical security program
- Communicates complex security concepts to non-technical stakeholders and provides clear and concise reports
- Other duties as assigned
Skills
- * Generally, requires four plus years of related experience
- * Must participate on an on-call schedule and be able to work nights and weekends, variable schedule(s), and overtime, as necessary
- * Must be willing to travel up to 10%
- Bachelor's Degree: Information TechnologyWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience
- 5-7 Years
- * Experience administering enterprise physical security platforms such as Genetec Security Center, Honeywell Pro-Watch, AMAG Symmetry, LenelS2 OnGuard, WinPak, or similar systems
- * Experience administering enterprise video management systems (VMS) such as Genetec, Milestone, Avigilon, or similar
- * Experience managing physical security hardware platforms including Mercury controllers, AMAG, Axis, Hanwha, Bosch, HID, DMP, or similar
- * Experience administering large-scale deployments of access control, video surveillance, and intrusion detection systems
- * Familiarity with REST APIs, SDKs, or integration frameworks
- * Experience with Python, C++, or similar programming languages
- * Knowledge of access control credential technologies, including Wiegand and OSDP, credential bit formats, mobile credentials, and encrypted card technologies such as SEOS (Elite) and DESFire
- * Experience with Microsoft SQL queries and database structures
- * Experience with video analytics platforms such as KiwiVision, BriefCam, Avigilon Appearance Search, or similar
- * Thorough knowledge of networking concepts including IPv4 / IPv6, subnetting, DHCP, DNS and network segmentation
- * Practical experience working in and supporting enterprise Windows Server environments
- * Experience troubleshooting system outages, device failures, and software/application issues
- * Experience supporting enterprise-scale deployments of physical security infrastructure
- * Strong documentation skills including system architecture diagrams, troubleshooting guides, and operational procedures
- * Familiarity with camera analytics tuning and event detection configuration
- * Experience integrating physical security systems with Azure AD / Entra
- * Bachelor's Degree preferred in an area of study relevant to this position (i.e., Computer Science, Information Technology, Cybersecurity, Information Systems Management, Business Administration, Risk Management, etc.)
Benefits
- Most non-sales positions are eligible for a Bonus under the terms of an applicable plan.
- Comcast provides best-in-class Benefits to eligible employees.
- An array of options, expert guidance and always-on tools, personalized to meet the needs of your reality, to help support you physically, financially and emotionally through the big milestones and in your everyday life.
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