Note: The job is a remote job and is open to candidates in USA. HFD is a healthcare organization focused on helping underserved people live healthier. The Accounting Support Clerk I - PayOps role supports revenue management by processing payments, posting transactions, maintaining accounting records, reconciling accounts, preparing reports, and assisting with accounting projects.
Responsibilities
- Manage daily operations and execute specialized tasks efficiently in a fast-paced environment
- Process various payment types including Provider Payments, Monthly Credit Pull Fees, Check Refunds, and Patient Payments (ACH/CC), ensuring compliance with regulatory standards
- Post automated ACH and credit card payments, including reversals, accurately in the system
- Deposit and post check payments to both the patient ledger and Trust Bank Account
- Upload all payment data to a shared public file for transparent record-keeping
- Handle cancellations, write-offs, returned payments, and ledger adjustments such as outstanding fees or negative liabilities owed to HFD
- Generate daily Data Integrity Updates and perform regular audits to ensure accuracy in payment postings
- Utilize software tools including Microsoft Office, PDF applications, and ELI to verify posting accuracy, with ELI serving as the primary system of record
- Ensure all work meets accuracy, completeness, and timeliness standards in accordance with SOP (Standard Operating Procedure) guidelines
- Complete daily dashboards for assigned tasks within ELI
- Maintain the Admin and Revenue email inboxes, responding to provider adjustment requests and other inquiries
- Create Interest Addendums using T-Value software to calculate applicable interest
- Assist with periodic reconciliation of Provider Liability Accounts
- Provide regular reports to management summarizing accomplishments, identifying areas for improvement, setting performance goals, and evaluating system effectiveness
- Additional responsibilities as needed
Skills
- Typically requires at least 2 years of related experience
- Experience working in Accounting, Medical Billing, Finance or Banking
- Associate degree or and 2-4 years industry experience
- Ability to pay close attention to detail and be self-motivated
- Ability to multitask and excel in a fast-paced environment
- Beginner / Intermediate proficiency in Microsoft excel
Benefits
- Remote or Hybrid in Bakersfield, CA
- Medical, Dental, Vision Insurance
- 401k with 4% company match.
- Time off: 10 days of PTO, 6 days of paid sick time, plus 6 paid holidays. With 1 floating holiday (from the HFD approved list)
- EPIC company culture
Company Overview