Note: The job is a remote job and is open to candidates in USA. Javen Technologies, Inc. is hiring an SAP Master Data Support Analyst for a raw material master data support role. The position involves creating, updating, validating, and maintaining SAP material records, processing requests and tickets, documenting processes, tracking operational metrics, and improving workflows while supporting Solventum rebranding initiatives.
Responsibilities
- Create and update Raw Material (ROH) records within SAP
- Support material setup activities related to Solventum rebranding initiatives
- Review material requests for completeness and accuracy
- Ensure data is entered and maintained in accordance with established business rules and governance standards
- Assist with mass updates, data cleanup, and data validation activities
- Receive, prioritize, and process incoming master data requests
- Track requests through completion and provide timely updates to stakeholders
- Follow up with requestors to obtain missing information and resolve issues
- Partner with cross-functional teams to drive tickets to closure
- Escalate issues when necessary to prevent delays to business operations
- Maintain and improve existing documentation as processes evolve
- Identify opportunities to streamline master data workflows and improve efficiency
- Support knowledge transfer and training activities for internal stakeholders
- Track operational metrics including request volume, backlog, turnaround time, and completion rates
- Develop reports and dashboards to monitor team performance and workload trends
- Identify recurring issues and recommend process improvements based on data analysis
- Take ownership of requests from intake through completion
- Demonstrate strong customer service and stakeholder management skills
- Be comfortable working with limited documentation and helping define new processes
- Maintain a high level of accuracy when entering and validating data
- Proactively identify opportunities to improve processes and reduce rework
- Effectively balance transactional work with documentation and continuous improvement efforts
Skills
- Experience working with SAP, ERP systems, master data, data management, or similar business processes
- Strong attention to detail and commitment to data accuracy
- Excellent organizational and follow-up skills
- Ability to manage multiple requests simultaneously
- Strong written and verbal communication skills
- Experience creating or maintaining process documentation
- Experience working with SAP S4 HANA Material Master data
- Experience supporting product lifecycle management, or supply chain operations
- Experience with ticket management systems
- Advanced Microsoft Excel skills
- Experience creating metrics reports or dashboards
- Experience working in a regulated manufacturing environment
Benefits
- Remote work arrangement
Company Overview