Note: The job is a remote job and is open to candidates in USA. NetworkPedia is seeking an SAP Cloud ERP Professional Services Functional Lead to support and stabilize customer-project management, project billing, and related financial integration processes in SAP S/4HANA Cloud Public Edition. The role focuses on troubleshooting operational issues, improving business processes, and driving user adoption.
Responsibilities
- Support SAP S/4HANA Cloud Public Edition Professional Services and customer-project management capabilities
- Manage customer-project planning, project lifecycle activities, work packages, billing elements, billing plans, and project billing
- Coordinate project billing requests and related billing-document handoffs
- Support integration with Event-Based Revenue Recognition, General Ledger, Controlling, time recording, expenses, and enterprise resource-management solutions
- Work with SAP Fiori role-based applications, configuration lifecycle activities, and Public Cloud release adoption
- Lead stabilization of customer-project and project-billing processes through severity-based and SLA-driven issue triage
- Monitor and resolve recurring issues involving project setup, time and cost postings, billing preparation, project closure, and integrated master data
- Maintain standard operating procedures, support playbooks, known-error records, and release regression scenarios
- Drive continuous improvement in project setup timelines, billing readiness, data quality, and user adoption
Skills
- SAP S/4HANA Cloud Public Edition experience in Professional Services and customer-project management
- Strong understanding of project planning, work packages, billing elements, billing plans, and project billing
- Knowledge of Event-Based Revenue Recognition and integration with FI/CO processes
- Experience troubleshooting project lifecycle, time and cost postings, billing, and master data issues
- Familiarity with SAP Fiori applications and Public Cloud release management
- Experience with operational stabilization, incident triage, and SLA-based support
- Strong documentation, problem-solving, and continuous improvement skills
Benefits
- Remote, USA
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