Note: The job is a remote job and is open to candidates in USA. Perficient is a global AI and technology consulting firm looking for a Salesforce Technical Architect to lead the design and delivery of multi-cloud Salesforce solutions. The role involves owning the architecture across various Salesforce clouds and integrating third-party systems, while also mentoring teams and ensuring project success.
Responsibilities
- Own the overall solution design across Sales Cloud, Service Cloud, Experience Cloud, and third-party integrations — including the data model, architecture, and identifying and mitigating risks early and often
- Work with the Sales team to accurately scope new projects for new and existing customers, creating technical design documents, ERDs, and other illustrations to drive conversations, and building POCs when needed
- Build deep relationships with customers, knowing their business better than they do, and leading them as a "sherpa" or "trusted advisor" through the Salesforce ecosystem. Speak first: bring your opinions and recommendations before being asked, and drive the conversation rather than waiting to be led. Comfortable having hard conversations when necessary
- Be the technology expert in the room, deploying best practices and staying current so you can lead by example
- Own project success by QA'ing consultants' user stories, guiding their approach, and supporting their growth
- Spend roughly 10-20% of your time hands-on in the system via declarative or programmatic Build phase items
Skills
- 4+ years of consulting experience within the Salesforce ecosystem
- Experience working as part of and leading a project team
- Sales Cloud Consultant and Service Cloud Consultant certifications required
- Excited about AI — you're already using AI tools to work faster and deliver better outcomes, and you want to keep pushing on that
- Integration Architect and Identity & Access Architect certifications preferred
- MuleSoft Architect certifications a plus
- Experience delivering Experiences/Communities on the Experience Cloud platform and Service Cloud experience are both a plus
Company Overview
Company H1B Sponsorship