Note: The job is a remote job and is open to candidates in USA. Cherokee Federal is seeking a Salesforce Consultant to support a federal financial regulatory environment. The role partners with government product and program leads to modernize Salesforce capabilities, lead requirements, support a Salesforce Classic-to-Lightning migration, and assist with configuration, testing, and deployment.
Responsibilities
- Lead projects from prioritization through concept development and user story writing to supporting development, testing, and deployment
- Work with government leads to manage scope of new project enhancement requests; clarify objectives, constraints, acceptance criteria, and release timing
- Work with Product Owner and users to determine operational objectives of business needs and elicit requirements
- Identify core business needs and decompose and document them in concepts of operation, story maps, briefings, and user stories; document business rules and construct workflow diagrams as needed
- Translate complex business processes into clear and actionable user stories with thorough acceptance criteria, including exception paths and operational reporting needs
- Support Salesforce Classic to Lightning migration activities, including discovery, gap analysis, Lightning experience redesign, readiness planning, and post-cutover stabilization
- Configure and optimize Salesforce using declarative tools, with emphasis on Flow (record-triggered, screen flows, scheduled flows), approvals, validation rules, page layouts, and Lightning App Builder to reduce manual work and improve operational efficiency
- Ensure declarative automation is scalable, maintainable, and aligned with governance, auditability, and compliance expectations in a regulated environment
- Present formal and informal oral and written briefings to government managers; produce executive-ready summaries and decision support materials
- Perform other job-related duties as assigned
Skills
- A government contract requires that this position be restricted to U.S. citizens
- Public Trust Eligible
- Demonstrated experience leading requirements in an Agile delivery environment, including story mapping, user story writing, and acceptance criteria development
- Experience documenting business rules and processes using workflow diagrams and structured artifacts (e.g., CONOPS)
- Hands-on experience with declarative configuration and automation, including Salesforce Flow
- Strong written and verbal communication skills; ability to brief senior government stakeholders
- U.S. Citizenship is required
- Must be a US Citizen
- Bachelor's degree with preferred study in Computer Science, Information Science, Information Systems Management, Math, Statistics, Operations Research, or Engineering and a minimum of eight (8) years of experience
Benefits
- Up to a 6% 401(k) company match
- Paid time off
- Medical, dental, and vision insurance, plus prescription drug coverage
- Basic life and AD&D insurance, with supplemental life options
- Short-term and long-term disability coverage
- Paid holidays
- Employee Assistance Program (EAP)
- Flexible Spending Account (FSA) and Health Savings Account (HSA) options
- Professional development, training, and certification support
- Voluntary benefits including accident, critical illness, and identity theft protection
- Benefits are subject to change and eligibility requirements apply.
- Remote work
Company Overview