Note: The job is a remote job and is open to candidates in USA. Applied Systems is an insurance technology company that provides cloud software and AI-powered solutions for agencies and brokers. The Associate Salesforce Administrator will support the day-to-day administration, configuration, and optimization of the Salesforce platform while helping deliver scalable, user-focused solutions. The role also involves data quality, security configuration, support ticket triage, documentation, and collaboration with senior team members.
Responsibilities
- Gather and translate business requirements into scalable Salesforce solutions with a focus on user experience
- Configure Salesforce features including Flow, fields, page layouts, record types, apps, and automation tools
- Support data quality initiatives and maintain data integrity through rules, automation, and monitoring
- Assist with security configuration including users, roles, profiles, permissions, and sharing settings
- Monitor support tickets, provide first-level triage, and escalate issues as needed
- Partner with senior team members to review solutions and contribute to broader platform discussions
- Create and maintain documentation and standard operating procedures for Salesforce processes
Skills
- * 0–2 years of experience as a Salesforce Administrator or in a related IT/support role
- * Familiarity with Salesforce fundamentals and platform functionality
- * Exposure to Sales Cloud or Service Cloud environments
- * Strong communication skills and ability to collaborate across teams
- * Salesforce Administrator certification (or progress toward certification)
- * Experience with Flow Builder or other declarative automation tools
- * Curiosity and eagerness to learn and grow within the Salesforce ecosystem
Benefits
- Medical, Dental, and Vision Coverage
- Holiday and Vacation Time
- Health & Wellness Days
- A Bonus Day for Your Birthday
Company Overview