Note: The job is a remote job and is open to candidates in USA. TailorCare is transforming specialty care through personalized, evidence-based programs that improve outcomes for patients with joint, back, and muscle conditions. The Salesforce Administrator will administer and configure the company’s Health Cloud-based Salesforce platform, support releases and data governance, and ensure quality assurance, secure access, and effective workflows for care teams.
Responsibilities
- Provision and maintain users, roles, profiles, permission sets, and licenses, and configure objects, fields, page layouts, and record types as new features land
- Contribute to declarative automation alongside engineers, who continue to own automation where appropriate
- Keep data clean: imports and exports, deduplication rules, and field-level data governance
- Manage sandboxes and support releases from build through deployment
- Build reports, dashboards, and the guardrails that let business teams self-serve where it makes sense
- Write test plans, run manual regression on Salesforce releases, coordinate UAT sign-off, and keep the test case library and configuration docs current
- Join sprint planning and design discussions, raise Salesforce-side risk early, and execute administrative business requests triaged and sized against a defined share of your capacity each sprint
- Partner with Security and Compliance on least-privilege access design, access reviews, and PHI handling under HIPAA
Skills
- 2-4 years administering a production Salesforce org
- Strong command of the Salesforce sharing and security model, including org-wide defaults, role hierarchy, sharing rules, and field-level security
- Depth in Salesforce configuration (objects, fields, page layouts, record types) and hands-on Flow experience, including debugging flows you did not build
- Working knowledge of SOQL, Salesforce reporting, and Data Loader or a comparable bulk data tool
- Experience supporting a release process across sandboxes, and writing and executing manual test plans with UAT coordination
- Demonstrated strong ownership of work coupled with an ability to collaborate openly and transparently
- Health Cloud experience, or experience administering an org holding PHI under HIPAA or comparable regulated data, is preferred
- Exposure to test automation practices, or the ability to read Apex and debug logs well enough to route an issue to an engineer, is preferred
- Salesforce Administrator certification (ADM 201) is preferred
- Experience in healthcare and/or startups is a big plus
Benefits
- Remote-first company with options for a hybrid work model in Nashville.
- Generous paid time off (PTO) and holiday plans.
- Paid parental leave and support for a healthy work-life balance, including flexibility and autonomy.
- From Day 1, medical, dental, vision, life, and disability insurance.
- Wellness resources and an employer HSA contribution.
- 401k plan that includes employer matching.
- Inclusive environment where you can rely on your teammates, share honest feedback, and feel comfortable being your authentic self at work each day.
Company Overview