Note: The job is a remote job and is open to candidates in USA. Strategic Education, Inc. provides higher education through Capella University and Strayer University. The Clinical Operations Specialist supports the Healthcare Center of Excellence by managing regulatory intelligence, state approval tracking, accreditation data, clinical operations information, dashboards, and reporting systems. The role enables academic and senior leaders to make timely, informed decisions across healthcare programs.
Responsibilities
- Develop, maintain, and continuously improve a 50-state regulatory monitoring system covering all applicable state-level approval requirements for HCOE healthcare programs, including but not limited to: BSN Pre-Licensure, Associate Degree Nursing (ADN), LPN, Radiologic Technology, Respiratory Therapy, and Certified Nursing Assistant (CNA) programs
- Attend regulatory agency hearings, public comment sessions, or stakeholder convenings as directed by the ADO; prepare pre-meeting briefings and post-meeting summaries
- Maintain an ongoing regulatory change log and issue tracker with status, owner, deadline, and risk level for each open item across all program types
- Track state-specific application requirements, processing timelines, and approval status for all pending or in-progress program expansions across the full HCOE portfolio
- Design, build, and maintain interactive dashboards and reports that provide real-time visibility into regulatory status, state approval progress, clinical placement data, and accreditation timelines across all HCOE programs
- Develop and own program-specific State Approval Trackers as living operational tools — updating status categories, notes, and risk flags on a defined cadence. Produce standardized and ad hoc reports for multiple stakeholder audiences, including the ADO, Dean, program directors, Legal/Risk, Portfolio Strategy, and C-suite leadership
- Build and maintain a clinical placement data repository tracking site-level affiliation agreement status clinical hours capacity, and geographic footprint across all programs
- Develop reporting pipelines that integrate data from multiple sources (Smartsheet, SharePoint, OneDrive, external agency websites) into cohesive operational views
- Ensure all dashboards and trackers include version control, data source citations, and last-updated timestamps for audit readiness
- Support the maintenance of an accreditation standards mapping library that cross-references applicable standards to program-level evidence, documentation, and responsible owners within the academic units
- Support academic unit leads in maintaining accreditation cycle timelines, self-study due dates, site visit windows, and annual report deadlines across all accredited HCOE programs
- Assist in organizing and compiling supporting evidence and data sets required for accreditation reports, site visit preparation, and interim monitoring submissions as directed
- Support the ADO and academic unit stakeholders in maintaining clear documentation distinguishing HCOE program-level approval status from institutional-level regulatory approval status across reporting contexts
- Provide data and reporting infrastructure that enables academic units at Capella and Strayer to meet their respective accreditation reporting obligations with accurate, readily retrievable information
- Develop and maintain a library of templated reports tailored to distinct stakeholder groups: operational summaries for the ADO, executive briefings for C-suite, program-level detail for directors, and compliance-focused summaries for Legal/Risk
- Prepare presentation-ready data outputs (slides, formatted tables)
Skills
- Consultation: Serve as a university consultant to internal and external partners by providing data ready reports, tools and trackers
- Collaboration: Partner with university and system leaders to integrate academic priorities with institutional and system‑wide goals
- Data Visualization: Translate complex regulatory and compliance data into clear, audience-appropriate formats: executive summaries, status tables, heatmaps, gap analyses, and risk matrices
- Synthesis of Data: Able to synthesize large inputs of data and turn into concise documents for a broad audience
- Strong prioritizations skills that are able to balance competing high priority projects
- High degree of self-direction and comfort operating in a matrixed, remote-first environment
- Exceptional attention to detail and accuracy, particularly in regulatory tracking and compliance documentation
- Excellent communication skills and ability to convey complex issues in a concise and clear manner
- Displayed business acumen and enterprise awareness
- Minimum 3–5 years of professional experience in a regulatory, compliance, accreditation, academic operations, or healthcare data analyst role required
- Bachelor's degree required in health sciences, public health, healthcare administration, information science, data analytics, or a closely related field
- Must be able to travel up to 10% of the time
- Must be able to lift 25 lbs
- Mobility within the office including movement from floor to floor
- Travel via plane, car, and metro may be required to perform this job
- Must be able to work more than 40 hours per week when business needs warrant
- Access information using a computer
- Effectively communicate, both up and down the management chain
- Effectively cope with stressful situations
- Strong mental acuity
- Regular, dependable attendance and punctuality are essential functions of this job
- Applicants must be authorized to work in the United States. Visa sponsorship is not available for this position
- Demonstrated experience building and maintaining dashboards, trackers, or reporting tools strongly preferred (Excel, Smartsheet, Power BI, Tableau, or equivalent)
- Experience working in higher education, healthcare regulation, or a multi-site/multi-state compliance environment strongly preferred
- Familiarity with nursing education and allied health regulatory frameworks, including state board of nursing and programmatic accreditation approval processes, preferred
- Record of working with cross-functional teams with high matrix reporting structure
- Master's degree preferred
Benefits
- Medical plans for employees scheduled 30 hours or more per week
- Dental plans for employees scheduled 30 hours or more per week
- Vision plans for employees scheduled 30 hours or more per week
- Life plans for employees scheduled 30 hours or more per week
- Disability plans for employees scheduled 30 hours or more per week
- Well-being incentives for employees scheduled 30 hours or more per week
- Parental leave for employees scheduled 30 hours or more per week
- Paid time off for employees scheduled 30 hours or more per week
- Certain paid holidays for employees scheduled 30 hours or more per week
- Tax saving accounts (FSA, HSA) for employees scheduled 30 hours or more per week
- 401(k) retirement benefit for employees scheduled 30 hours or more per week
- Employee Stock Purchase Plan for employees scheduled 30 hours or more per week
- Tuition assistance for employees scheduled 30 hours or more per week
- Entertainment and retail discounts for employees scheduled 30 hours or more per week
- Non-exempt employees are eligible for overtime pay, if applicable.
Company Overview