Note: The job is a remote job and is open to candidates in USA. SelectQuote is an insurance services company that helps consumers find insurance products through comparison shopping. The Sales Qualification Associate handles insurance inquiries, understands consumer needs, screens prospects, and transfers potential customers to licensed insurance agents while meeting performance goals.
Responsibilities
- Paid training; we will give you all the tools you need for success
- Responsible for creating a positive 1st impression of SelectQuote by having a conversational, energetic tone of voice
- Answering primarily inbound calls (approximately 200 a day) from sales prospects and third-party partners
- Execute transfer of potential customers to a licensed insurance agent
- Educate consumers on SelectQuote's value proposition of "We shop, you save" through our 20+ A-Rated carrier comparison shopping technology, and further sell them on the importance of talking to our sales agents
- Intense focus on script adherence, client screening, and handling and overcoming objections and stalls to get them the help they need in their shopping experience
- Willingness to receive improvement coaching and implement those suggested actions
- Meet and exceed specified monthly goals for transfer rates and other key performance indicators
- Become a part of a competitive team atmosphere and great culture that rewards performance
Skills
- Candidates with Insurance Licenses will not be considered
- Excellent oral communication with strong interpersonal skills and conversational phone skills
- Excellent time management skills
- Ability to learn and adapt to changes quickly
- Competitive personality & an internal motivation - You need to have the drive to overcome customer objections and compete with yourself and other agents to succeed and hit new goals
- Ability to follow instructions and have proficiency with technology, especially computers, software applications and phone systems'
- Demonstrated professionalism in conduct and behaviors
- Ability to work in a private, dedicated workspace free from distractions
- Hardwired high-speed internet connection with a minimum download speed of 20mbps and upload speed of 20mbps
- High school diploma or equivalent is required
- Experience working in a professional office setting
- Job stability
- Prolonged periods of sitting at a desk and working on a computer
- Sales Experience is preferred: We are looking for candidates with a sales mindset to join our team. Call center, sales with metrics, or a performance-based client-facing job in the last 2 years is preferred
Benefits
- Paid training
- All the tools you need for success
Company Overview