Note: The job is a remote job and is open to candidates in USA. TD is a global financial institution providing banking products and services to commercial and small business customers. The Solutions Analyst IV ensures loan products and processes are customer-oriented, scalable, and cost-effective while designing and delivering Encompass solutions within an Agile pod. The role coordinates projects, translates business requirements into technical solutions, administers systems, and provides leadership, coaching, and subject matter expertise.
Responsibilities
- Manages and administers systems business functions to ensure continuous and uninterrupted system availability
- Coordinates with internal and external resources needed to successfully complete projects and deliver solutions that address business needs
- Works with Business Line, Risk, and Operational partners to execute, facilitate or oversee business line activities required for Solutions including planning, business requirements, and vendor relationship management
- Provides subject matter expertise and leadership, acting as a specialist resource for systems, processes, and troubleshooting knowledge for Line, Risk, and Operational partners
- Maintains and administers systems business functions to ensure continuous and uninterrupted system availability
- May supervise/manage staff as assigned
- Participates in enterprise solution design, development, and documents standards that apply for business applications
- Creates design for Solutions requirements
- Maps business and functional requirements to business process, workflow and organization
- Develops implementation plans for specific components of the Solutions strategy
- Manages large projects, including task and responsibility delegation; in support of Solutions initiatives
- Coaches and trains less experienced staff
Skills
- Must be located within TD footprint: CT, DE, FL, ME, MD, MA, NH, NJ, NY, PA, RI, SC, VT, VA, DC
- * Bachelor's degree or equivalent experience
- * 10+ Years of related experience
- * Expert knowledge of business line, business model, operations
- * Proven communication skills
- * Proven problem-solving skills along with good decision making skills
- * Demonstrated follow up skills and the ability to manage competing priorities according to business need
- * Proven ability to handle large projects, including task and responsibility delegation
- * Progressively responsible experience in large scale corporate systems analysis
- * Proven ability to successfully plan, develop, lead and execute projects
- * Demonstrated ability to take a lead role in developing staff and department capabilities
- * Ability to independently translate user requirements into technical specifications
- * Expert process improvement skills
- * Expert technical knowledge and the ability to apply it to various system issues and training situations
- * Ability to coach and train less experienced staff and facilitate knowledge transfer
- * Proven ability to troubleshoot research and correct the majority of system malfunctions
- * Proven time management skills and the ability to prioritize competing tasks
- * Domestic Travel – Occasional
- * International Travel – Never
- * Performing sedentary work – Continuous
- * Performing multiple tasks – Continuous
- * Operating standard office equipment - Continuous
- * Responding quickly to sounds – Occasional
- * Sitting – Continuous
- * Standing – Occasional
- * Walking – Occasional
- * Moving safely in confined spaces – Occasional
- * Lifting/Carrying (under 25 lbs.) – Occasional
- * Lifting/Carrying (over 25 lbs.) – Never
- * Squatting – Occasional
- * Bending – Occasional
- * Kneeling – Never
- * Crawling – Never
- * Climbing – Never
- * Reaching overhead – Never
- * Reaching forward – Occasional
- * Pushing – Never
- * Pulling – Never
- * Twisting – Never
- * Concentrating for long periods of time – Continuous
- * Applying common sense to deal with problems involving standardized situations – Continuous
- * Reading, writing and comprehending instructions – Continuous
- * Adding, subtracting, multiplying and dividing – Continuous
- * Strong communication skills preferred
- * Encompass configuration experience preferred
- * Business analysis experience preferred
- * Underwriting experience preferred
- * Deep data reporting experience preferred
- * Software engineering experience preferred
- * Website design experience preferred
Benefits
- Eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan
- Health and well-being benefits
- Savings and retirement programs
- Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO
- Banking benefits and discounts
- Career development
- Reward and recognition
- Regular career, development, and performance conversations with your manager
- Access to an online learning platform
- A variety of mentoring programs
- Training and onboarding sessions
Company Overview
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