Note: The job is a remote job and is open to candidates in USA. Zimmer Biomet is a global medical technology company focused on enhancing patient mobility. The Associate Manager, Sales Operations, optimizes sales team processes, manages distributor contracts, develops reporting dashboards, analyzes performance data, and provides strategic insights to sales leadership.
Responsibilities
- Support Sales Leadership to manage distributor contracts, including Sales Agency Agreements, incentive tracking, and territory alignment
- Develop and maintain sales dashboards and reporting (revenue, pipeline, quota, territory performance)
- Analyze distributor, regional, and account-level performance to identify trends, risks, and growth opportunities
- Support sales forecasting by improving pipeline visibility and accuracy
- Maintain data integrity across CRM and reporting systems, including quotas, pipeline, and performance metrics
- Manage reporting cadence (weekly, monthly, quarterly), ensuring timely and accurate execution
- Ensure accuracy of sales data, quotas, and performance tracking
- Evaluate effectiveness of incentive programs and recommendations
- Deliver strategic insights and recommendations to Sales Leadership (AVPs, VPs) to drive execution and performance improvement
- Support territory and account performance analysis to improve planning and resource allocation
- Support distributor approval process and contract documentation
- Liaise with Accounting to manage order fulfillment, returns, and accounts receivable via tracking sales quotas and overriding commission payments
Skills
- Minimum of 2+ years in a fast-paced, dynamic environment
- Sales Operations experience
- Effective data entry, attention to detail, and record keeping
- Effective communication, organization, interpersonal skills
- Associate's degree
- Healthcare experience
Benefits
- Added yearly bonus
- Development opportunities
- Robust employee resource groups (ERGs)
- A flexible working environment
- Wellness incentives
- Culture of recognition and performance awards
- Fully remote work arrangement
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