Note: The job is a remote job and is open to candidates in USA. ContactLoop is a company offering a conversational AI platform designed to engage people at the right moment in their customer lifecycle. The Sales Development Representative will drive high-volume outbound and inbound lead engagement, qualify prospects, maintain CRM records, and schedule well-qualified discovery calls and demos for the Account Executive team.
Responsibilities
- Execute high-volume outbound phone outreach to SMB and mid-market prospects, qualifying opportunities and routing them to the AE team
- Manage inbound leads from ContactLoop’s marketing funnel AND proactively build your own outreach pipeline, both tracks are expected
- Use our CRM to maintain accurate, up-to-date lead records, disciplined pipeline and lead management is critical to this role
- Schedule discovery calls and demos for the Account Executive team, ensuring warm, well-qualified handoffs
- Develop a working knowledge of ContactLoop’s full product suite, including our Messenger, ChatFusion, and VoiceFusion tools so you can speak confidently and credibly about how our conversational AI platform powers the consumer lifecycle
- Bring grit to every shift you will hear “no” more than “yes,” and that is exactly what this role requires
Skills
- A natural phone communicator who builds rapport fast, handles objections calmly, and doesn't take rejection personally
- Grit and perseverance above all else, the ability to make 100 calls and come back sharper is what separates great SDRs from everyone else
- Strong CRM skills (or fast learner), lead management and data discipline are non-negotiable
- A genuine interest in AI, marketing technology, and how the customer lifecycle journey is evolving
- A growth mindset, you see the SDR seat as the launchpad it is, not a ceiling
- No degree required
- No prior SDR experience required
- If you can hold a great phone conversation and you refuse to quit, we want to meet you
Benefits
- High performers are actively promoted into Junior AE, and from there to Senior AE, with education, coaching, and training at the forefront of everything we do.
- Structured onboarding
- Regular coaching sessions
- Real advancement opportunities into Junior AE and beyond
Company Overview