Note: The job is a remote job and is open to candidates in USA. ECP is a market-leading SaaS company serving senior living communities with software that improves resident care and customer performance. The Sales Development Manager will lead and scale the sales development organization, drive outbound lead generation, coach representatives, and partner with Sales and Marketing to achieve customer acquisition and revenue targets.
Responsibilities
- Achieve growth and hit lead generation targets by successfully leading, managing, and coaching the sales development team
- Manage lead generation strategy, process, documentation, and outcomes
- Partner with Sales leadership to own recruiting, objectives setting, coaching and performance monitoring of sales development team members
- Monitor and analyze performance metrics and implement improvements
- Liaise with Marketing to coordinate on outbound campaigns and lead generation strategies
- Build a pipeline of future account executives by coaching sales development representatives to become high performers
- Identify emerging markets and market shifts while being fully aware of new products and competition status
- Be an industry expert and incorporate knowledge of customer pain points into sales materials and training
- Develop training and materials to elevate and scale the performance of sales development representatives
- Understand ECP's business metrics and incorporate those targets into individual and team goals
- Adopt technology and tools to enhance, supplement, and create efficiencies within the SDR motion
Skills
- Bachelor's degree
- Successful previous experience as a sales development representative and sales development leader, consistently meeting or exceeding targets
- Successful previous experience building and scaling a sales development organization
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
- Strong business sense and willingness to become an industry expert
- Excellent mentoring, coaching and people management skills
- Knowledge of CRM software and Microsoft Office Suite
- Analytical skills to interpret sales data to make suggestions on how to improve the lead generation process
- Experience working with different teams and departments to streamline onboarding and reporting
- Ability to travel as needed for conferences, events, and team purposes
- HubSpot experience preferred
Benefits
- Remote work within the U.S.
Company Overview