Note: The job is a remote job and is open to candidates in USA. Protective Life is hiring a Sales Communications Specialist to help its sales organization understand business priorities, adopt changes, and take action. The role plans and delivers sales communications across multiple channels, translating complex information into practical resources and coordinating with cross-functional partners to support field readiness, selling effectiveness, and a consistent customer experience.
Responsibilities
- Develops, maintains, and executes sales communication plans and calendars aligned with business priorities, product launches, process changes, technology releases, sales programs, meetings, and required field actions
- Drafts and edits clear, concise, and compelling communications for sales audiences, including announcements, newsletters, presentations, talking points, leader messages, intranet content, FAQs, playbooks, job aids, and other field resources
- Translates complex product, technical, operational, policy, and compliance information into practical, audience-appropriate messages that clarify what is changing, why it matters, and what action is required
- Coordinates communication intake, development, review, approval, scheduling, and distribution in accordance with established governance, brand, legal, and compliance requirements
- Partners with subject-matter experts and business stakeholders to gather requirements, validate content, resolve gaps, and ensure communications are accurate, timely, and aligned across channels
- Segments and tailors communications for relevant sales roles, distribution channels, leaders, and partner audiences to improve message relevance, understanding, and adoption
- Supports coordinated change communications for product, process, technology, and organizational initiatives, including stakeholder messaging, launch materials, reinforcement communications, and follow-up resources
- Prepares briefing materials, presentations, scripts, talking points, and other communication support for sales leaders, meetings, conferences, recognition programs, and field events
- Coordinates with Sales Trainers and Events Coordinators to align communications with learning programs, event objectives, agendas, participant needs, and post-event follow-up
- Maintains communication templates, standards, distribution lists, content repositories, and editorial practices to improve consistency, accessibility, quality, and reuse
- Reviews communication requests and competing priorities, identifies dependencies or timing conflicts, and recommends practical sequencing and channel approaches to the Sales Training & Communications Manager
- Monitors communication performance using available channel data, stakeholder feedback, readership, engagement, and action completion; identifies trends and recommends improvements
- Supports issue and escalation communications by gathering facts, coordinating rapid review, and preparing accurate, audience-appropriate messages under the direction of the Sales Training & Communications Manager and relevant business partners
- Manages assigned communication projects and recurring deliverables independently, maintains project plans and deadlines, and provides clear status updates to stakeholders
- Contributes ideas and best practices that strengthen storytelling, communication effectiveness, field engagement, and the overall sales enablement experience
Skills
- Bachelor's degree in Communications, Marketing, Journalism, Business, English, or a related field, or equivalent practical experience
- 3+ years of experience in internal communications, sales communications, corporate communications, marketing communications, change communications, or a related role
- Demonstrated ability to draft and edit high-quality communications for varied audiences and channels, with strong command of grammar, tone, structure, and plain-language writing
- Experience translating complex business, product, process, technology, or policy information into clear, practical, and engaging content
- Strong project-management and organizational skills, with the ability to manage multiple priorities, reviewers, and deadlines in a fast-paced, multi-stakeholder environment
- Strong interpersonal and stakeholder-management skills, including the ability to gather requirements, incorporate feedback, and build alignment with sales leaders and cross-functional partners
- Experience creating content for email, newsletters, presentations, intranet or collaboration platforms, job aids, talking points, and related digital channels
- Working knowledge of communication planning, audience segmentation, change communications, editorial standards, brand guidelines, and communication measurement
- Proficiency with Microsoft 365 applications
- Ability to work independently on recurring and project-based assignments, exercise sound judgment, and seek guidance on sensitive, high-impact, or rapidly evolving communications
- Experience with content-management, email-distribution, collaboration, design, or analytics tools
- Experience supporting a sales organization, financial services, insurance, automotive, F&I, or another regulated environment
Benefits
- Comprehensive health, dental and vision insurance
- Mental health benefits and an employee assistance program
- Paid time off, paid parental leave, short-term disability, and a cultural observance day
- Contributions to healthcare accounts
- A pension plan
- A 401(k) plan with Company matching
- ProHealth Rewards, Protective’s platform to improve wellbeing while earning cash rewards
- Additional incentive opportunities through an annual incentive based on individual and Company performance
Company Overview