Note: The job is a remote job and is open to candidates in USA. Zensar is seeking an experienced Oracle Integration Cloud (OIC) Engineer/Lead to design, develop, and support integrations across Oracle EBS, telephony platforms, and external enterprise systems. The role focuses on Oracle Advanced Collections telephony/CTI integrations, APIs, data transformations, monitoring, troubleshooting, deployment, and production support.
Responsibilities
- Design, develop, and support integrations using Oracle Integration Cloud (OIC)
- Lead integration initiatives involving Oracle EBS Advanced Collections (IEX) and Accounts Receivable (AR)
- Implement and support Oracle Advanced Collections Telephony/CTI integrations
- Configure and troubleshoot collector calling capabilities, click-to-dial functionality, call logging, and collector workbench integrations
- Build and maintain integrations between Oracle EBS, telephony systems, and third-party applications
- Develop and support REST/SOAP APIs, web services, file-based integrations, and data transformations within OIC
- Perform integration monitoring, troubleshooting, root cause analysis, and performance optimization
- Work closely with business, infrastructure, telephony, and application teams to gather requirements and deliver scalable integration solutions
- Support Oracle EBS customizations, interfaces, workflows, and integration-related enhancements
- Ensure adherence to integration best practices, coding standards, security, and governance policies
- Assist with migration, deployment, testing, and production support activities
Skills
- 7+ years of Oracle integration and middleware experience
- Strong hands-on experience with Oracle Integration Cloud (OIC)
- Mandatory experience with Oracle Advanced Collections Telephony/CTI setup and integration
- Experience integrating Oracle EBS with external applications and telephony platforms
- Strong understanding of Oracle Advanced Collections (IEX) and Accounts Receivable (AR) modules
- Experience with REST APIs, SOAP Web Services, XML, XSLT, JSON, FTP/SFTP integrations
- Strong troubleshooting and performance optimization skills
- Experience working with Oracle EBS R12 environments
- Experience with Oracle SOA Suite, OCI, or related Oracle middleware technologies
- Exposure to contact center, telephony, or CTI platforms
- Experience in integration architecture and solution design
- Knowledge of Oracle security and access management
Benefits
- Remote work arrangement (Dayton, OH)
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